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Help with disk error and constant pausing

Posted: February 6th, 2015, 10:53 am
by boyfonz
Hi,

I have been using Sab for around 2 years now with no problems.

In the last month or so, I have been experiencing a problem with downloading, and I am not sure what is causing it.

Warnings appear in Sab stating that state there is a "disk error", and then downloading pauses. I have to manually resume it, which often results in the same error.

But other times it works fine.

I have tinkered with several settings, but nothing seems to make any difference.

The drive in question seems to be healthy, and I can create files at the location specified, with the same name that appears in the warning.

A debug log can be found here:

https://www.dropbox.com/s/1lo52fosqmuz2 ... g.txt?dl=0

The warnings look like this:

Code: Select all

2015-02-05 17:55:12,089 ERROR: Disk error on creating file D:\Work\Derek.1x05.720p.Hdtv.x264-fov\u7go4QNKmPW6MAvpbG26.rar 
2015-02-05 17:55:12,085 ERROR: Saving D:\Work\Derek.1x05.720p.Hdtv.x264-fov\__ADMIN__\SABnzbd_nzo_31au5u failed 
2015-02-05 17:54:56,599 ERROR: Cannot create directory D:\Work 
2015-02-05 17:54:48,658 ERROR: Failed to remove nzo from postproc queue (id) SABnzbd_nzo_nre3gl 
2015-02-05 17:48:30,823 ERROR: Disk error on creating file D:\Work\Derek.2x01.720p.HDTV.x264-FoV\derek.2x01.720p_hdtv_x264-fov.rar 
2015-02-05 17:48:30,819 ERROR: Saving D:\Work\Derek.2x01.720p.HDTV.x264-FoV\__ADMIN__\SABnzbd_nzo_cabvl6 failed 
2015-02-05 17:46:03,828 ERROR: Disk error on creating file D:\Work\Derek.2x01.720p.HDTV.x264-FoV\derek.2x01.720p_hdtv_x264-fov.r00 
2015-02-05 17:46:03,769 ERROR: Saving D:\Work\Derek.2x01.720p.HDTV.x264-FoV\__ADMIN__\SABnzbd_nzo_cabvl6 failed 
2015-02-05 17:45:47,151 ERROR: Cannot create directory D:\Work 
2015-02-05 17:45:26,276 ERROR: Failed to remove nzo from postproc queue (id) SABnzbd_nzo_xj6ajt 
2015-02-05 17:44:02,803 ERROR: Error importing  
2015-02-05 17:44:02,801 ERROR: Error importing  
2015-02-05 17:44:01,634 ERROR: Error importing  
2015-02-05 17:44:01,628 ERROR: Error importing  
2015-02-05 17:44:00,421 ERROR: Error importing  
2015-02-05 17:44:00,417 ERROR: Error importing  
2015-02-05 17:43:58,957 ERROR: Error importing  
2015-02-05 17:43:58,954 ERROR: Error importing  
2015-02-05 17:43:54,111 ERROR: Error importing  
2015-02-05 17:43:54,111 ERROR: Error importing  
I am running version 0.7.20 on a 64-bit Windows Server 2008 R2 machine.

I don't remember making any changes to anything to trigger this issue, but I am also not sure exactly when it started.

Any suggestions would be appreciated.

Thanks!

Re: Help with disk error and constant pausing

Posted: February 6th, 2015, 11:57 am
by sander
Have you tried (temporarily) writing everything to C:\somewhere\ instead of D:\ ?

Re: Help with disk error and constant pausing

Posted: February 6th, 2015, 12:35 pm
by boyfonz
No, but it did cross my mind. I'll try it now and report back

Re: Help with disk error and constant pausing

Posted: February 7th, 2015, 5:09 am
by boyfonz
Ok, the behaviour is the same using C: as the temporary drive unfortunately. The strange thing is, it doesn't happen with every download. It's fairly intermittent.

Code: Select all

2015-02-06 20:20:15,382 ERROR: Disk error on creating file C:\Work\Portlandia.S02E04.720p.HDTV.x264-IMMERSE\portlandia.s02e04.720p.hdtv.x264-immerse.r01 
2015-02-06 20:20:15,377 ERROR: Saving C:\Work\Portlandia.S02E04.720p.HDTV.x264-IMMERSE\__ADMIN__\SABnzbd_nzo_u1ner3 failed 
2015-02-06 20:19:53,288 ERROR: Failed to remove nzo from postproc queue (id) SABnzbd_nzo_hvqoyb 
2015-02-06 20:12:35,348 ERROR: Saving C:\Work\Portlandia.S05E03.Healthcare.720p.WEB-DL.AAC2.0.H.264-BTN\__ADMIN__\SABnzbd_nzo_owalba failed 
2015-02-06 20:12:35,232 ERROR: Saving C:\Work\Portlandia.S05E01.720p.HDTV.x264-W4F\__ADMIN__\SABnzbd_nzo_lznxhk failed 
2015-02-06 20:12:34,825 ERROR: Saving C:\Work\Portlandia.S02E08.720p.BluRay.x264-CLUE\__ADMIN__\SABnzbd_nzo_x1dmix failed 
2015-02-06 20:12:34,802 ERROR: Error importing  
2015-02-06 20:12:34,802 ERROR: Error importing  
2015-02-06 20:12:34,802 ERROR: Error importing  
2015-02-06 20:12:34,801 ERROR: Error importing  
2015-02-06 20:12:34,801 ERROR: Error importing  
2015-02-06 20:12:34,799 ERROR: Error importing  
2015-02-06 20:12:34,799 ERROR: Error importing  
2015-02-06 20:12:34,799 ERROR: Error importing  
2015-02-06 20:12:34,798 ERROR: Error importing  
2015-02-06 20:12:34,798 ERROR: Error importing  
2015-02-06 20:12:34,796 ERROR: Error importing  
2015-02-06 20:12:34,796 ERROR: Error importing  
2015-02-06 20:12:34,796 ERROR: Error importing  
2015-02-06 20:12:34,796 ERROR: Error importing  

Re: Help with disk error and constant pausing

Posted: February 7th, 2015, 5:40 am
by sander
Weird. I see no strange paths or characters in "C:\Work\Portlandia.S02E04.720p.HDTV.x264-IMMERSE\portlandia.s02e04.720p.hdtv.x264-immerse.r01"

Could it be a virusscanner denying access? Can you temporarily turn off your virusscanner?

Re: Help with disk error and constant pausing

Posted: February 8th, 2015, 6:12 am
by boyfonz
Hmm, that's a good suggestion, but that hasn't worked either unfortunately. This is strange.

Re: Help with disk error and constant pausing

Posted: February 23rd, 2015, 3:38 pm
by boyfonz
I have tried several things, but I'm still getting this issue. Anyone have any advice?