SABnzbd Forums

Guys having an issue here,

Version: SABnzbdplus build 130927 (0.7.20)
OS: Qnap NAS
Install-type: NAS package
Skin (if applicable): Default
Firewall Software: None
Are you using IPV6? no
Is the issue reproducible? yes

I've just bought a QNAP 870 pro, installed sabnzbd 0.7.20 via qpkg and at first everything was working fine, downloads were working perfectly

I must have changed something whilst setting up the NAS because now every time i download ANY nzb all files appear in the completed folder as 0B (as viewed through file station). When the completed folder is viewed through win7 they are completely empty. FYI it downloads fine, extracts fine and there are no error messages

Now i know there is an issue because when i first setup my NAS the downloads were working fine. I have tried downloading the exact nzb which worked perfectly before and now like all downloads it gives me the 0B problem.

I have tried:
Removing SABnzbd, reinstalling
Setting script to "none" for a downloading file
Trying multiple nzbs
Trying an nzb that worked previously
Restarting the NAS
Setting the "completed" folder to something else

I cleared the log file, downloaded the same file again and have a fresh log to provide

Please assist


EDIT
Tried using the lower version 130915, still no luck
Tried downloading the same nzb through nzbget (sorry) and it works fine

Sound like an access rights problem.
Do you let SABnzbd set proper access rights (Config->Folders)?
The trouble is, we don't know how the package creator sets access rights up.
The ownership of the folder should match the user account SABnzbd runs under.

Sounds like a plausible solution as I was using the standard admin login when I first installed sab (which sets the folders up) and then added another user account later which I current access the NAS under. I'll try logging in with the admin account again and feed back my findings....

Ok so i tried setting the username password in sab back to my admin details and unfortunately theres no improvement

shypike wrote:Do you let SABnzbd set proper access rights (Config->Folders)?

What do you mean by this? I see Permissions for completed downloads: 766 but i dont know what this means

Also i have checked that the downloads folder is fully shared with everyone so there shouldnt be an issue

Actually i've fixed it now, i googled what those numbers mean, set it to 777 and it worked a charm

Hopefully this will help anyone else that has the same issue

BTW is there any concerns with setting permissions to 777 full access? What do you set it to? and how the hell did it get on 766?

Whether or not 0777 is a problem depends on the way you use the NAS.
It will give full access to anyone with a valid account on the NAS.
Unless you set additional access rights per share.
It varies per server.
0755 is usually a safe value. Full access for the owner, read-access for all other valid accounts.