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SAB crashes on startup [Windows 8.1] [SABnzbd-0.7.17]

Posted: July 1st, 2014, 3:31 pm
by grstott
Due to a power outage over the weekend my laptop shutdown unexpectedly. Since restarting Sab crashes upon startup. I have checked the ini file for errors, completed a system restore, uninstalled and re-installed Sab but nothing seems to make a difference. Unfortunately due to the fresh install I have no log files available and the AppData folder for Sab no longer exists as I can't even get to the Wizard Setup. However, I do have the information from the Windows Event Viewer:

Log:

73358176510
1
APPCRASH
Not available
0
SABnzbd.exe
0.7.17.0
4917df95
ADVAPI32.dll
6.3.9600.17031
5308859e
c0000005
000512e1

C:\Users\***\AppData\Local\Temp\WERE017.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_SABnzbd.exe_37b72220dabe82461d52b56c43fe9776e4fa7fed_c27d321c_20cee4da

f6a394ca-015a-11e4-beba-5453ed2da664

71b85b35e50f060792c4bcc46e21c00c

Any help would be greatly appreciated. Many thanks.

Re: SAB crashes on startup [Windows 8.1] [SABnzbd-0.7.17]

Posted: July 1st, 2014, 4:09 pm
by sander
I have no Windows, but I would do this:

Open a "CMD" box (the black dos box), CD to the directory containing sabnzbd.exe (c:\program files*\sabnzbd\/) and start sabnzbd-console.exe (NOT sabnzbd.exe).

If it crashes, copy-paste all text into this thread.