Long Folder Names Causing Lost Files 0.7.17
Posted: April 15th, 2014, 1:23 pm
Windows 7 x32 0.7.17 installer on an x64 system
I've noticed a few write errors to my destination drive, which is an internal hard drive with 500GB+ free on it. Today I watched while one happened, and think I might have found the problem. Here are the log entries from around the time the movie finished and processed:
Notice the repeated 31-character string "DX9w08wTZrmq5tq3BOoP2F41347JE0f" helping to increase the overall size to greater than 255. I'm not sure if sabnzbd is creating that or if it was part of the original rar file. I currently have 128 in my folder length settings but will try reducing it.
In any event, the real problem is after failing to unrar due to folder length, sabnzbd proceeds with folder cleanup as if it were successful. I had the download folder open and watched as the files disappeared. Before I could react, the files were gone. As far as I can tell my only option now is to re-download the title because I can't find the deleted files. Back in the DOS days I used to use undelete a lot but I'm not sure if that's even an option any more
In case it's relevant, I'm also using CouchPotato. It had a different nzb queued up seconds after the previous one failed. I realize now I've been re-downloading titles more than once due to this error but don't notice it unless I check the downloads the day they finish.
I will reduce my folder size limit to try to avoid the problem, but I think there's a potential bug in the error handling where sabnzbd applies post processing cleanup after a failed unpack. Please let me know if you need more information.
Thanks.
I've noticed a few write errors to my destination drive, which is an internal hard drive with 500GB+ free on it. Today I watched while one happened, and think I might have found the problem. Here are the log entries from around the time the movie finished and processed:
Code: Select all
2014-04-15 12:31:52,351::INFO::[newsunpack:427] Extracting rarfile d:\downloads\incomplete\The.Hobbit.The.Desolation.Of.Smaug.2013.1080p.BluRay.AC3..DTS-HD.MA.7.1. jackane.cp(tt1170358)\DX9w08wTZrmq5tq3BOoP2F41347JE0f.part01.rar (belonging to DX9w08wTZrmq5tq3BOoP2F41347JE0f) to d:\downloads\complete\Movies\The Hobbit The Desolation Of Smaug (2013)\_UNPACK_The.Hobbit.The.Desolation.Of.Smaug.2013.1080p.BluRay.AC3..DTS-HD.MA.7.1. jackane.cp(tt1170358)
2014-04-15 12:31:52,351::DEBUG::[newsunpack:530] rar_extract(): Extractionpath: d:\downloads\complete\Movies\The Hobbit The Desolation Of Smaug (2013)\_UNPACK_The.Hobbit.The.Desolation.Of.Smaug.2013.1080p.BluRay.AC3..DTS-HD.MA.7.1. jackane.cp(tt1170358)
2014-04-15 12:31:52,426::DEBUG::[newsunpack:575] Running unrar ['C:\\Program Files (x86)\\SABnzbd\\win\\unrar\\x64\\UnRAR.exe', 'x', '-idp', '-o-', '-or', '-ai', '-p-', 'd:\\downloads\\incomplete\\The.Hobbit.The.Desolation.Of.Smaug.2013.1080p.BluRay.AC3..DTS-HD.MA.7.1. jackane.cp(tt1170358)\\DX9w08wTZrmq5tq3BOoP2F41347JE0f.part01.rar', 'd:\\downloads\\complete\\Movies\\The Hobbit The Desolation Of Smaug (2013)\\_UNPACK_The.Hobbit.The.Desolation.Of.Smaug.2013.1080p.BluRay.AC3..DTS-HD.MA.7.1. jackane.cp(tt1170358)/']
2014-04-15 12:31:52,734::DEBUG::[growler:171] Cannot register with Growl (10061, 'Connection refused')
2014-04-15 12:31:52,858::ERROR::[newsunpack:638] ERROR: write error ( d:\downloads\complete\Movies\The Hobbit The Desolation Of Smaug (2013)\_UNPACK_The.Hobbit.The.Desolation.Of.Smaug.2013.1080p.BluRay.AC3..DTS-HD.MA.7.1. jackane.cp(tt1170358)/DX9w08wTZrmq5tq3BOoP2F41347JE0f\DX9w08wTZrmq5tq3BOoP2F41347JE0f\enakcaj .1.7.AM.DH-STD.&.3CA.yaRulB.p0801.3102.guamS.fO.noitaloseD.ehT.tibboH.ehT.mkv)
2014-04-15 12:31:52,872::INFO::[newsunpack:215] Unrar finished on d:\downloads\incomplete\The.Hobbit.The.Desolation.Of.Smaug.2013.1080p.BluRay.AC3..DTS-HD.MA.7.1. jackane.cp(tt1170358)
2014-04-15 12:31:52,874::DEBUG::[newsunpack:1408] build_filelists(): joinables: []
2014-04-15 12:31:52,874::DEBUG::[newsunpack:1409] build_filelists(): zips: []
2014-04-15 12:31:52,874::DEBUG::[newsunpack:1410] build_filelists(): rars: []
2014-04-15 12:31:52,874::DEBUG::[newsunpack:1411] build_filelists(): ts: []
2014-04-15 12:31:52,874::INFO::[postproc:348] unpack_magic finished on The.Hobbit.The.Desolation.Of.Smaug.2013.1080p.BluRay.AC3..DTS-HD.MA.7.1. jackane.cp(tt1170358)
2014-04-15 12:31:52,875::DEBUG::[notifier:112] Sending registration to localhost:23053
2014-04-15 12:31:52,875::DEBUG::[notifier:102] Checking icon
2014-04-15 12:31:52,875::DEBUG::[notifier:219] To : localhost:23053 <<class 'gntp.GNTPRegister'>>
2014-04-15 12:31:53,391::INFO::[postproc:537] Cleaning up The.Hobbit.The.Desolation.Of.Smaug.2013.1080p.BluRay.AC3..DTS-HD.MA.7.1. jackane.cp(tt1170358) (keep_basic=True)In any event, the real problem is after failing to unrar due to folder length, sabnzbd proceeds with folder cleanup as if it were successful. I had the download folder open and watched as the files disappeared. Before I could react, the files were gone. As far as I can tell my only option now is to re-download the title because I can't find the deleted files. Back in the DOS days I used to use undelete a lot but I'm not sure if that's even an option any more
In case it's relevant, I'm also using CouchPotato. It had a different nzb queued up seconds after the previous one failed. I realize now I've been re-downloading titles more than once due to this error but don't notice it unless I check the downloads the day they finish.I will reduce my folder size limit to try to avoid the problem, but I think there's a potential bug in the error handling where sabnzbd applies post processing cleanup after a failed unpack. Please let me know if you need more information.
Thanks.