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Unable to run SABnzbd with new laptop [Win8.1]

Posted: March 2nd, 2014, 9:33 am
by nirvana28
Windows 8.1 64-bit
SABnzbd version 0.7.16

Wonder if anyone can help with an issue Im having since upgrading to a new Laptop.
On my old Windows 7 laptop I was able to use SABnzbd fine, but since getting my new Windows 8.1 laptop I'm unable to get it to run.

Every time I try and open the program I get the below message. I have tried using different ports [even just clicking random numbers and trying that port], re-installing the software, running the troubleshooting option [tried Restart/Restart without login etc], closing down my anti-virus. Next I thought it maybe the Windows firewall, so setup Port Forwarding runs for the specific port/s and also to allow the program to be used, didn't help. Also tried turning off the Windows firewall all together.
I've closed down all other application/programs and restarted SABnzbd and still no joy.

I've already tried opening the program using the console ["C:\Tools\SABnzbd\sabnzbd-console.exe"] but get the same message.

If I try and view http://localhost:8080 in my browser I get this:
Oops! Google Chrome could not connect to localhost:8080

But again, I have tried this with dozens of different port numbers and get the same outcome.
Any help would be grateful


=================


SABnzbd needs a free tcp/ip port for its internal web server.
Port 8080 on localhost was tried , but it is not available.
Some other software uses the port or SABnzbd is already running.

Please restart SABnzbd with a different port number.

Press Startkey+R and type the line (example):
"C:\Tools\SABnzbd\SABnzbd.exe" --server localhost:8081

If you get this error message again, please try a different number.

Program did not start!

Re: Unable to run SABnzbd with new laptop

Posted: March 2nd, 2014, 10:49 am
by nirvana28
Just found this in the logfile incase it helps:

Python WNDPROC handler failed
Traceback (most recent call last):
File "sabnzbd\utils\systrayiconthread.pyo", line 164, in notify
File "sabnzbd\utils\systrayiconthread.pyo", line 238, in execute_menu_option
File "sabnzbd\sabtray.pyo", line 104, in browse
File "sabnzbd\panic.pyo", line 239, in launch_a_browser
TypeError: argument of type 'NoneType' is not iterable
Exception in thread HTTPServer Thread-10:
Traceback (most recent call last):
File "threading.pyo", line 488, in __bootstrap_inner
File "threading.pyo", line 448, in run
File "cherrypy\process\servers.pyo", line 75, in _start_http_thread
File "cherrypy\wsgiserver\__init__.pyo", line 1644, in start
error: (10013, 'Permission denied')

Exception in thread HTTPServer Thread-10:
Traceback (most recent call last):
File "threading.pyo", line 488, in __bootstrap_inner
File "threading.pyo", line 448, in run
File "cherrypy\process\servers.pyo", line 75, in _start_http_thread
File "cherrypy\wsgiserver\__init__.pyo", line 1644, in start
error: (10013, 'Permission denied')

Python WNDPROC handler failed
Traceback (most recent call last):
File "sabnzbd\utils\systrayiconthread.pyo", line 231, in command
File "sabnzbd\utils\systrayiconthread.pyo", line 238, in execute_menu_option
File "sabnzbd\sabtray.pyo", line 104, in browse
File "sabnzbd\panic.pyo", line 239, in launch_a_browser
TypeError: argument of type 'NoneType' is not iterable

Re: Unable to run SABnzbd with new laptop [Win8.1]

Posted: March 2nd, 2014, 11:23 am
by sander
Open a CMD, go to C:\Tools\SABnzbd\ and run (you can stop if SAB runs succesfully):

sabnzbd-console.exe --server :8080
sabnzbd-console.exe --server 127.0.0.1:8081
sabnzbd-console.exe --server 127.0.0.1:8765
sabnzbd-console.exe --server 127.0.0.1:8081

If neither of them work, I suspect it's your firewall or virusscanner. Remove & de-install them, reboot Windows, try again.