Can't get usenet to work with sabnzbd on asus ac68u

[sach160]

Hi! I am new to this forum but it seems like the best place to ask my question, so:

With my old BT home hub 3, I had usenet working (provider usenetserver.com) with sabnzbd+ running on my Synology diskstation 413j via a syno community package. However when I switched to the Asus AC-68u (stock firmware), usenetserver has stopped working. Contacting their tech support, the only advice they could offer was trying a number of other SSL and non-SSL port numbers, which didn't work. My sabnzbd+ setup screenshot is attached.

I'm on windows 8.1 and all devices, firmware and software are up to date as of today.The diskstation is connected to a netgear hub, which is connected to the asus router by cat6 cables. The router is connected to BT infinity broadband.

Can anyone advise me on what I need to do, to get usenetserver working? Is there something I need to change in the router settings or sabnzbd settings? Or any suggestions on how to troubleshoot this to work out the cause of the problem?

[sander]

You don't need any changes in your router.

Questions / tests:
Can you successfully install & use SABnzbd on your Windows 8 machine?
On you Syno, in SABnzbd ->Server, what happens when you click on "Test Server"?

[sach160]

Hi, thanks for the reply.

To answer your questions -

1. When I click on test server, there is quite a long delay before the message:

http://192.168.1.68. Invalid server address

That address is the address of my disk station.

2. When I install sabnzbd on my MacBook Air osx 10.9.1' it works fine. I havent tried it on my windows 8.1 machine and would prefer not to as it's a work machine. But if needs be I can.

Any suggestions?

[sander]

If you're sure the server FQDN / name is correct, the cause is SAB on your Synology cannot lookup the IP address of the newsserver name. That can be caused because it can't reach a nameserver, or it has no Internet connection at all.

To check if it's only your nameserver, fill out the IP address of the newsserver as newsserver name. EDIT: so: 81.171.92.239

If you can get a telnet/ssh interface on your Synology, it's easy to check if it has Internet: ping www.google.com

[sach160]

Hi, thanks. Although I don't have telnet I checked and noticed that no internet functions on the diskstation work so I think it's not connecting. I did recently change the ip to static but that shouldn't make a difference. I'll contact synology support and see if they can help solve this. Thank you for your help again!

[sander]

Hi, thanks. Although I don't have telnet I checked and noticed that no internet functions on the diskstation work so I think it's not connecting. I did recently change the ip to static but that shouldn't make a difference. I'll contact synology support and see if they can help solve this. Thank you for your help again!

If you have set a static IP on your Synology, did you take care of setting the default gateway and namerserver. Because that's normally done by DHCP.

[sach160]

Hi, yes I think I did. I followed the guide here:

http://portforward.com/networking/stati ... dows-8.htm

[sander]

Hi, yes I think I did. I followed the guide here:

http://portforward.com/networking/stati ... dows-8.htm

To use SABnzbd and to access it from your LAN, you don't need portforwarding.