SABnzbd Forums

Hi all,

I've recently moved over to an Ubuntu environment, partially as it's less resource intensive, and partially as a learning project.

I'm running Ubuntu 13.10, and Sab is downloading the files ok, but won't process them as it isn't able to create a folder.

I've mapped the network drives (Although to the Documents folder, not realising the standard should be Mnt, but I've been told this shouldn't cause any issues)

The error seems to be occurring before it's even trying to save to a network drive, anyway, the errror;

'PostProcessing was aborted (Cannot create final folder /Movies/<download name>)

The folder is relative to where it's storing the completed downloads, which is '/home/user/Downloads/complete, there are folders within that folder already, which I've created, called 'Movies', and 'TV Shows'.
I get the same error as above with TV Shows, except the final folder is /TV Shows/<download name>
I've set these folders using the categories option.

The permissions on these folders (I've right clicked on the folder, using the Gnome GUI interface on Ubuntu) are the same, as the incomplete folder, which Sab is successfully creating the incomplete shows in, e.g., I can manually post process using Sickbeard.
I've even tried changing the 'Owner', 'Group' and 'Others' access to 'Create and Delete files' which are the highest permissions available.

Any advice would be greatly appreciated, I've seen other users have similar issues but unsure if they resolved it, aside from being told to check permissions, which I've done and can't see anything wrong.

Thank you!

EDIT: Updated post content, and added details below;

Version: 0.7.16
OS: Ubuntu (Desktop)
Install-type: Installed from the Ubuntu Software Centre
Skin: Plush - Gold
Firewall Software: None
Are you using IPV6? No
Is the issue reproducible? Yes (Every download it does this, and into different folders to, I have separate ones for TV and Movies)

Hi, welcome to the forum.

Can you read the Forum Rules on http://forums.sabnzbd.org/viewtopic.php?t=41 and clean up your post accordingly?

Well, I think it is about ... permissions. So what have you checked?

Thanks for the reply, so for getting back so late!

As the picture below shows, I've tried giving everyone permissions to do anything, but I still get the same error as in my original post.

I've updated my original post with some more info of my setup as per the forum guidelines.

http://imgur.com/aJlacjj

The Sabnzbd process is running under the 'Khaelas' user, so it surprises me even more it doesn't have permission to create a folder, since that user is the admin.
Maybe there's a way I can tell it to run 'sudo' before it processes?

Oh, wait:

PostProcessing was aborted (Cannot create final folder /Movies/<download name>)

Trying to create /Movies/ ? So in the root of your file system? That is unwise (and impossible for a normal user)

Oh, is that what it's trying to do?

My understanding was the folders I've chosen are relative to the 'Completed' folder path.

The picture below shows my categories setup, and just above that bit is the 'relative folder' thing, am I misunderstanding that?

http://imgur.com/XR1Vgnv

A leading slash (/) will be interpreted as a full path.
If you want sub-folders of "complete", do not start with a slash character.

THAT FIXED IT!

Thank you!

I've gone to re-process things in the TV Category (which use sabtosickbeard.Py) but it's now providing a new error,

ERROR: You need an autoProcessTV.cfg file - did you rename and edit the .sample?

But I don't want it to use that one, I want it to use the sabtosickbeard.py script.
Might this be to do with the path of the scripts?
When I got it from the UBuntu Software Center it didn't have any scripts by default, so I've simply pointed it to the script folder in Sickbeard, where that script is located.

The error comes from the script. It cannot find the .cfg file.
Check SickBeard documentation for more info.