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incomplete downloading

Posted: January 24th, 2009, 4:59 am
by guzzy
Hello,

I have a problem, when I'm downloading a nzb it sometimes downloads files for about 90% en then goes to the next file en then usually the same happens to that file and so on.

I've had this problem in v.4.4/4.5 and 4.6.
i'm using windows xp 32 and there are no error messages in my log

Re: incomplete downloading

Posted: January 24th, 2009, 8:39 am
by switch
Can you explain further please.

Do the downloads get put in your history? Are they labelled as failed? Does it say how many blocks were missing?

Re: incomplete downloading

Posted: January 24th, 2009, 8:48 am
by guzzy
the download stays in the queue but stops downloading
Image

and then goes to the next file in line

I hope you know what Imean now

Re: incomplete downloading

Posted: January 24th, 2009, 12:32 pm
by shypike
Do you have multiple servers defined and maybe backup servers?

Re: incomplete downloading

Posted: January 24th, 2009, 12:53 pm
by guzzy
yes i have a backup server but this one doesn't always work

Re: incomplete downloading

Posted: January 24th, 2009, 1:02 pm
by shypike
OK, you hit our most painful "known issue".
Blocking of the queue can occur in the combination of a missing
  article and a non-responding (backup) server
For now the work around is to disable the non-working server (set connections to 0).
You will see that the jobs will complete.

This problem will be tackled in a later release, since its a very fundamental
flaw in the way the download method is designed.
So it needs a lot of redesign.

Re: incomplete downloading

Posted: January 24th, 2009, 1:09 pm
by guzzy
ok thanks