Where are my downloads?

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
LoB76
Newbie
Newbie
Posts: 7
Joined: October 11th, 2013, 7:01 am

Where are my downloads?

Post by LoB76 »

Hi..

Downloading was fine, but SAB tried to unpack it, but cancled coz the file/path was too long. Well, where are my 12GB gone now?
Pinholic
Newbie
Newbie
Posts: 1
Joined: September 9th, 2013, 6:12 am

Re: Where are my downloads?

Post by Pinholic »

Incomplete folder? At least that's where mine stay on a failure.
LoB76
Newbie
Newbie
Posts: 7
Joined: October 11th, 2013, 7:01 am

Re: Where are my downloads?

Post by LoB76 »

Nope, it's empty...
LoB76
Newbie
Newbie
Posts: 7
Joined: October 11th, 2013, 7:01 am

Re: Where are my downloads?

Post by LoB76 »

I just checked my whole harddisks on my server and all downloaded parts are gone. Without depacking, deleted everything!!! What kind of code is this? If I would code my programs something like this, my customers will kick me to the moon. When I'm depacking archives, I have to check, if the depacking-method worked! Not just a
exec("unrar x blabla.rar")
unlink(*.*)

Anyway, filenames/pathnames are probably too long but I thought this might be no problem for such a software.

Well, I'm really really pi**ed... :-[ Till there's no solution for it, I can't use that nice tool anymore! I have to assume that SAB will delete also other files...
samir_d
Newbie
Newbie
Posts: 5
Joined: May 31st, 2011, 7:48 am

Re: Where are my downloads?

Post by samir_d »

I'm having the same problem on my QNAP. I have the same version installed on my Windows Laptop and it's fine.
This can't be a bug, surely it's a config issue that i'm missing??

Anybody have any idea's?
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Where are my downloads?

Post by shypike »

Which SABnzbd version are you guys using?
samir_d
Newbie
Newbie
Posts: 5
Joined: May 31st, 2011, 7:48 am

Re: Where are my downloads?

Post by samir_d »

SABnzbd Version: 0.7.16
downloaded from qnap forum : SABnzbdplus build 1300927
SABnzbdplus build 1300927 [All TS series ]
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Where are my downloads?

Post by shypike »

Where does the download report say the files are stored?
(Click on the History entry.)
samir_d
Newbie
Newbie
Posts: 5
Joined: May 31st, 2011, 7:48 am

Re: Where are my downloads?

Post by samir_d »

Thanks for your reply.
The weird thing is i cannot see the file via a mapped drive however, if i use WINSCP to navigate to /share/MD0_DATA/Multimedia/Download/sabnzbd/complete i can see my downloads.
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Where are my downloads?

Post by shypike »

You'll have to find out which internal path corresponds with the share
and then use that as a destination path in SABnzbd.
You may also need to set access rights in Config->General (click Help on that page).
samir_d
Newbie
Newbie
Posts: 5
Joined: May 31st, 2011, 7:48 am

Re: Where are my downloads?

Post by samir_d »

I think the problem was the access rights. I blanked out the value and all seems to be well.
Thanks
LoB76
Newbie
Newbie
Posts: 7
Joined: October 11th, 2013, 7:01 am

Re: Where are my downloads?

Post by LoB76 »

Hi..

I'm also using 0.7.16 on Windows 2008. My folders are in

Basefolder: C:\Users\Administrator\Documents

Finished Downloads: E:\PublicDrive\Usebin\Downloads\wizard

Temp-Folder: incomplete

Might this help to find the bug?
LoB76
Newbie
Newbie
Posts: 7
Joined: October 11th, 2013, 7:01 am

Re: Where are my downloads?

Post by LoB76 »

Bug fixed yet?
LoB76
Newbie
Newbie
Posts: 7
Joined: October 11th, 2013, 7:01 am

Re: Where are my downloads?

Post by LoB76 »

Hmm... Sleeping? Vacation? Not interessted in this project anymore? I asked Oct 11th for support and Nov 5th I asked again... Seems I would not get any help, so what program/software else can you recommend?
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Where are my downloads?

Post by shypike »

LoB76 wrote:Bug fixed yet?
Which bug?
Post Reply