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Missing articles on Debian and not on Windows

Posted: June 9th, 2013, 4:24 am
by srand06
Hi,

I'm trying to resolve issues that I have on Debian wheezy and discovered that for the same nzb file I get 520 missed articles on Debian which can't be repaired whereas I get 0 missed articles on Windows for the same sabnzbd version 0.7.12

On Debian I got the version from repository http://ppa.launchpad.net/jcfp/ppa/ubuntu. If anyone has an explanation or a workaround. Can it be a BUG ??

thanks

Re: Missing articles on Debian and not on Windows

Posted: June 9th, 2013, 4:38 am
by shypike
Are the downloaded files repairable when you copy them to a Windows PC?
On Linux we sometimes see (rare) issues with wrong casing of names (given that Linux has
a case-sensitive file system and Windows has not).

Please email the NZB to bugs@sabnzbd.org and also add the URL of this message.

Re: Missing articles on Debian and not on Windows

Posted: June 9th, 2013, 2:35 pm
by srand06
Ok I can provide these informations. Moreover, I noticed that if I hover the download icon of the item on Windows I don't have missed articles (even if there is a repair in the log) whereas I have more than 600 missed articles on Linux (see http://troll.ws/image/bab4eab6). I made multiple tests and always see same results.

Re: Missing articles on Debian and not on Windows

Posted: June 9th, 2013, 3:41 pm
by shypike
You are using the exact same settings for both systems?
Especially: the same servers, same server time-outs, and same Config->Switches->"Send Group" ?
I still need the NZB.

Re: Missing articles on Debian and not on Windows

Posted: June 10th, 2013, 12:58 am
by srand06
I have configured same parts on both systems. I don't know if there are defaults one that are not the same on the other system. "Send Group" is disabled on both.
I tried to repair linux files on windows but it says I need 49 more blocks (with commandline par2 v file.par2). I'll send you the nzb file and logs.

Re: Missing articles on Debian and not on Windows

Posted: June 10th, 2013, 4:23 am
by sander
srand06 wrote:I have configured same parts on both systems. I don't know if there are defaults one that are not the same on the other system. "Send Group" is disabled on both.
You could run a diff on the two sabnzbd.ini's, so something like:

Code: Select all

diff sabnzbd-wheezy.ini sabnzbd-windows.ini
HTH

Re: Missing articles on Debian and not on Windows

Posted: June 10th, 2013, 1:48 pm
by shypike
srand06 wrote:Ok I can provide these informations. Moreover, I noticed that if I hover the download icon of the item on Windows I don't have missed articles (even if there is a repair in the log) whereas I have more than 600 missed articles on Linux (see http://troll.ws/image/bab4eab6). I made multiple tests and always see same results.
I get the same result on all platforms (OSX, Linux and Windows).
About 600 articles missing, not repairable.
Astraweb+Supernews over just Astraweb makes a small difference, but not enough.
Possibly you've been hit by odd Astraweb behaviour.

Re: Missing articles on Debian and not on Windows

Posted: June 13th, 2013, 10:19 am
by srand06
I can assure you that under windows I get no problem (see in logs). And as you can see in logs I tested it multiple times from the same network, same time window. Does my windows laptop do something more than yours ?? weird
I'll check the difference between configuration files.

Re: Missing articles on Debian and not on Windows

Posted: June 13th, 2013, 2:02 pm
by shypike
I tested on Windows, OSX and Linux.
Same results. Slightly better when using supernews together with astraweb, but always unrepairable.

Re: Missing articles on Debian and not on Windows

Posted: June 14th, 2013, 3:12 am
by srand06
Did you check the windows log I sent you ? I can't tell you more about it except that it worked, or sabnzbd tell me it worked even if it's not right ??? FYI, I use Windows 7 if it helps

Re: Missing articles on Debian and not on Windows

Posted: June 14th, 2013, 5:03 am
by shypike
srand06 wrote:Did you check the windows log I sent you ?
There's nothing useful in it, because it's not a "Debug" level log (adjustable on the Status page).
Unless you're able to repeat a successful download with a debug log, there's nothing for me to investigate.

Re: Missing articles on Debian and not on Windows

Posted: June 22nd, 2013, 2:29 pm
by srand06
Debug logs sent for win7 and Linux. You'll find that files are well repaired under windows but not under Linux.

Re: Missing articles on Debian and not on Windows

Posted: July 16th, 2013, 3:05 am
by srand06
Did you find some answers in them concerning my issue ?

Re: Missing articles on Debian and not on Windows

Posted: July 16th, 2013, 1:40 pm
by shypike
No.
Lately I'm struggling to get any work on SABnzbd done.
Looks mostly like intermittent behaviour of par2cmdline on the Linux system.

Re: Missing articles on Debian and not on Windows

Posted: July 16th, 2013, 2:37 pm
by srand06
If you are able to reproduce the issue with the nzb I sent you, it's the most important for now :) Hope it helps.
Thank you for your work ! I'd enjoy helping you more, so tell me if I could.