SABnzbd Forums

Hiya,

I am using sabnzbd on a linux machine. I only use it for a few days so I can't say this is a new problem or not. It downloads fine, but after some time it suddenly stops responding on the webif, and it doesn't process my NZB-folder anymore.

I looked in the log files, but I can't see anything particular in it. The last two crashes happened while 'playing' with the web interface, but the last crash happened while it was just downloading. As far as I can see the downloads are still running, it just 'shuts down' the web interface, and stops reading my NZB folder. 3 crashes in less than 24 hours time is way too much I think.

Anyone else here with similiar problems? Are there known issues with some python versions? I use 2.5.1.
Browsing the forum I found some similar problems. Something with SSL, but I don't use SSL. And something about problems with BIG NZB-files. I am currently downloading something with a nine megabytes NZB-file, could this be the problem?

Thanks for your response...

Update: I stopped downloading from the big NZB file and everything seems to respond a lot faster now. I'll post a new update is there is no crash in the next 12 hours

New update: after parring my latest download, the web interfaces stopped responding. And it doesn't start unpacking my download

Some questions / remarks:

Does SAB crash (and thus quit), or does it just stop responding? Check with "ps -ef | grep sabnzbd".
Is the webinterface still responding?
Do you run SAB from the commandline? If so, there must be output. Can you post it here?
A 7 MB NZB?! What are you downloading? A 25 GB file? Where do you get your NZBs from? Do smaller NZBs come in OK?
Your Python 2.5.1 seems OK.

sander wrote: Some questions / remarks:

Does SAB crash (and thus quit), or does it just stop responding? Check with "ps -ef | grep sabnzbd".
Is the webinterface still responding?
Do you run SAB from the commandline? If so, there must be output. Can you post it here?
A 7 MB NZB?! What are you downloading? A 25 GB file? Where do you get your NZBs from? Do smaller NZBs come in OK?
Your Python 2.5.1 seems OK.

I decided not to restart SAB since the last 'crash'. It looks like it steel keeps running and downloading. The only thing is that the web interface is not accessible anymore. I still can connect to the webserver, I just don't get any data. I run SAB as a daemon. The log-files show that it is still downloading. I was downloading 48gb of rar-files. I get my NZB-files from a dutch website: nzbindex.nl .
As far as I can see it is now busy parring and repairing my latest download. The log-files are still filling up, but the error-log is empty.

I am running SAB on a NAS called 'Kurobox'.  It is a very small computer with a minimum amount of memory and a very slow processor (128mb ram, 266mhz powerpc). So I think that has something to do with it too.

Update: after several hours it finished parring + unrarring. The end result is ok, and I even got the email saying 'job done!'. Unfortunately the webif is still not respondig. It is still busy doing a new job. Also it doesn't pick up a new NZB-file in the scan folder.

Could this be a problem with the priority given to the builtin webserver? Does the webserver has its own log file?

You need to scale down to minimum memory usage.
No memory cache.
Avoid extremely large NZB files.
Don't create a large queue (above 25 jobs).

It does help if you can create a swap partition.

We are planning on lowering memory usage.
But we still have a long way to go.

What do you mean with 'no memory cache'.  I do have swap memory:

Output from TOP

Mem:    127400K total,  125544K used,    1856K free,      152K buffers
Swap:  530136K total,  137772K used,  392364K free,    3488K cached

Memory cache is this:
http://sabnzbd.wikidot.com/configure-general
Item: Article Cache Limit

That was already disabled. I also limited my download speed to 500kb/sec - just for the sake of it. I restarted my machine. After going for 30 minutes the web interface stops responding again!