SABnzbd Forums

Version: 0.7.11-6
RAM: 1GB
OS: OS X Mountain Lion using Safari to webinterface with Synology 1512+
Install-type: NAS package from Synocommunity
Skin (if applicable): Plush
Firewall Software: None
Are you using IPV6?: No
Is the issue reproducible? N/A

Hi, I've recently started having a problem running sabnzbd. I've tried the FAQs (After some time, SABnzbd is still running but its webinterface stops responding … what is going on?) and also tried googling if there were any similar cases but I wasn't able to find any so I'd be most grateful if you can let me know what I'm doing wrong.

On my Synology 1512+, even though SABNZBD is running, I cannot access it via the web interface. My RAM is being utilised 100% which has never happened before; looking at resource monitor, it says python is consuming about 650MB. Whenever I stop running SABNZBD, my RAM usage decreases dramatically. I've switched off SSL so that I access sabnzbd through 8080 instead of 9090, but didnt make a difference. If I restarted my NAS and restart sabnzbd, I might be able to access it for a while (similar to the FAQ which is why i switched off Enable HTTPS in Config). My download speed has slowed down dramatically. I typically clock about 700kb download speed, but now it slows down to 2kb or 10kb, although sometimes it will spike up to 70kb. My files are still being downloaded but at a much reduced pace; I only averaged 40GB this week.

Opening the SABNZBD log from my packages screen, I see below message consistently after I failed to access sabnzbd via the web browser:
Unrecoverable error in the server.
Traceback (most recent call last):
File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cpwsgi.py", line 79, in setapp
s, h, b = self.get_response()
File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cpwsgi.py", line 219, in get_response
response = self.request.run(meth, path, qs, rproto, headers, rfile)
File "/volume1/@appstore/sabnzbd/share/SABnzbd/cherrypy/_cprequest.py", line 579, in run
raise cherrypy.TimeoutError()
TimeoutError

Please can anyone let me know what I'm doing wrong here? Many thanks in advance!

Very large queue or very large NZBs in it?
Although with 1G memory, that should not be an issue.
What we mostly advice is to use the Repair button on the Status->QueueRepair page.

The error just means that internally SABnzbd is too slow in responding to it own web server.
Which is a symptom, not a cause.