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*Newbie* Disappearing Downloads

Posted: February 27th, 2013, 12:18 pm
by MadGrip
Hi all.

Ive been trying over the last few days to enable my nas (arm) to use this software in conjuction with couch potato.

Ive never used newsgroups but decided it was time to have a go. I installed python,Sabnzbd & couch potato and all seemed to go well with my trial with supernews.

However, my problem is that the file i downloaded has just disappeared.

I made 2 folders on my NAS called incomplete and News and pointed sabnzbd to those folders, but after downloading a file it says its gone to /c/.sanzbd/smb:/** my nas folders** but this place dosnt even exsist. Ive checked my folders again and theyve been input correctly, so where has the file gone?

I did notice in the sabnzbd config under folders that it says Default base folder: /c/.sabnzbd but Ive no idea where that is.....

Any help would be grately appreciated

Cheers
Phil

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 12:58 pm
by sander
You know that on Unix/Linux/OSX a file or directory starting with a dot "." is invisible?

So:
does /c/ exist at all?
if so, in /c/ can change directory to .sabnzbd? NB: the directory .sabnzbd is hidden, so you won't see it ...

Apart from all this: saving info you want to see to a hidden directory is a bit strange and annoying. So probably wise to change the complete directory to something visible ...

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 2:12 pm
by MadGrip
Hi , thanks for the reply.
The directory c does exist, so do you mean I need to make a folder in c called c/.sabnzdb/********/my folder?

I tried to change the default directory by adding C/ at the beginning but its still
not downloading to that folder.
I'm sure its a very simple fix and thanks for your help but I'm so used to PC's that all this accessing a has via a tablet is all new to me

Cheers
Phil

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 2:21 pm
by MadGrip
Just to clarify, my temporary folder is written in the config as. smb://192.168.0.4/c/media/incomplete
And my completed folder in config is written as. smb://192.168.0.4/c/media/incomplete

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 2:24 pm
by sander
MadGrip wrote:Just to clarify, my temporary folder is written in the config as. smb://192.168.0.4/c/media/incomplete
And my completed folder in config is written as. smb://192.168.0.4/c/media/incomplete
Do not confuse NAS-internal drive / directory names, and how they are known on your LAN.

If you post some SABnzbd settings screendumps, we can help better.

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 2:40 pm
by MadGrip
Like I said, I'm very new to this, and not quite sure about the difference between the LAN I'd and any other.
Unfortunately my email address is visible in these shots, but hopefully someone will see where I've gone wrong with the folder addresses.
If there's anything else that mite help find a solution then please let me know and I'll get the info asap as I really would like to get this all working 100%

Thanks again for taking the time to reply, its greatly appreciated

Image
<deleted by sander>

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 2:53 pm
by sander
OK.

1) I've deleted the post with your newsserver account; it's not necessary for this analys
2) your SAB folder shows "smb://192 ...". That's Windows-speak, which your NAS does not understand. It must be something like /blabla/blabla/ (assuming your NAS is Unix-like) or C:\blabla\bla (if your NAS is a device running Windows).
3) you don't say what NAS you're using. Can you state it? As it a ARM machine, I'm 99% sure it's not Windows but a Unix-like device

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 3:01 pm
by MadGrip
I think I'm starting to understand what you mean, as I got the smb address for the nas from my networked media pc.
Its a readynas nv+ v2 (ARM)
How would I find the proper address for it as I can only get the Ethernet and smb address by using a windows frontend to access the nas

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 3:51 pm
by MadGrip
OK, I've determined the has address from reading on the internet and from your previous post, and it seems its just a matter of using \ instead of / and using a simple \c\media\******\ address.

I have a file in my incomplete folder downloading at the moment. I'll report back once its finished to let you know if it worked.

Hopefully this mite help anyone else who's as green to this as I am

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 5:19 pm
by sander
I can't find out the type of operating system on your readynas nv+ v2 (ARM), but I still assume it's Linux/Unix. If so, it won't understand \'s. It will need forward slashes /'s

It's a pity you removed the default folder settings; I guess SABnzbd works out-of-the-box if you had left it to default.

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 6:00 pm
by MadGrip
Well, it worked. The file was moved from incomplete after it finished downloading and I can access, play or move it to where ever I need. Thanks again for the information and help, I'll be sure to stick around and learn more about this brilliant software.
Cheers
Phil

Edited to add: the default settings wouldn't work for me

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 6:26 pm
by sander
OK, great.

Can you post the screendump of your current folders settings in SAB? That's useful for others in the future.

Thanks.

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 6:36 pm
by MadGrip
I'll post screens in the morning, but basically I made a folder called incomplete in my nas media folder, and the path was /c/media/incomplete/
Then another folder called news, the path was /c/media/news
News being where the completed download was moved to.
As you mentioned before, the IP address and folder names where not understandable by the nas, these were windows addresses so wouldn't work.

Re: *Newbie* Disappearing Downloads

Posted: February 27th, 2013, 6:39 pm
by sander
... and *forward* slashes ...

Re: *Newbie* Disappearing Downloads

Posted: February 28th, 2013, 6:23 am
by MadGrip
Yes, forward slashes were used to make the path work