Downloads disappearing

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  • Are you using the latest stable version of SABnzbd? Downloads page.
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  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
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  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
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thermique
Newbie
Newbie
Posts: 1
Joined: February 14th, 2013, 9:04 pm

Downloads disappearing

Post by thermique »

V 0.7.11
NZBs sent from CouchPotato
Using the check before download feature

The file passes check then begins downloading, I assume it completes (or gets close to it) as the download takes roughly the amount of time expected for the file size and my connection.

What happens next Im not sure (because I havent been watching the queue as the download completes), but the files and folders are deleted from my incomplete folder, do not appear in my complete, and there is no entry in the history (eg to say failed download or failed unpack etc). All trace of the files complete disappear from my system.

Any ideas?

Its happened on 2 out of the last 4 downloads of mine (since upgrading to 0.7.11).

Thanks.
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shypike
Administrator
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Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Downloads disappearing

Post by shypike »

Set logging to debug level (Status page) and examine the log file after a full download.
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Lyla17
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Posts: 1
Joined: July 26th, 2013, 11:58 pm

Re: Downloads disappearing

Post by Lyla17 »

This has been happening to me, too. I never know whether they get to 'complete' or not, but I know that they get near and then disappear off the face of the earth.

Where do I set logging to debug in 0.7.14?
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shypike
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Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Downloads disappearing

Post by shypike »

On the Status page (first tab).
kalliereyneke
Newbie
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Posts: 1
Joined: November 18th, 2014, 10:51 am

Re: Downloads disappearing

Post by kalliereyneke »

hi this is a setting in couchpotato. under downloaders you will see there is a setting remove NBZ and Delete failed untick these.
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