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File stuck in post processing

Posted: February 8th, 2013, 3:28 pm
by weybrew
I have a large download file that is stuck in History section... Thou.Shalt.Read.The.Forum.Rules... status says "Verifying" and download notes show "8 articles missing." What do I do now? Can't seem to delete it and it doesn't seem to want to complete processing. Any advice, please?

Re: File stuck in post processing

Posted: February 9th, 2013, 5:26 am
by shypike
Which SABnzbd version?
What kind of files are missing?
(Click on the queue entry.)
If nothing significant is left, set the job's priority to Stop.

Re: File stuck in post processing

Posted: February 9th, 2013, 10:46 am
by weybrew
Thanks again for your reply, shypike...

I notice that " Thou.Shalt.Read.The.Forum.Rules" has been added to my original post. Have I done something wrong or violated some guideline? Please tell me what I did incorrectly so that I won't err again.

Version 0.7.10... "8 articles were missing"

Download is in HISTORY section. How do I STOP it there?

Re: File stuck in post processing

Posted: February 9th, 2013, 1:43 pm
by shypike
The forum rules say that you're not supposed to talk about what you are downloading.

What you describe is like your average incomplete post; it happens.
Are you using release 0.7.11. If not, upgrade. Some bugs have been squashed
that may sometimes lead to this error.
It won't fix the current download.

Re: File stuck in post processing

Posted: February 9th, 2013, 2:22 pm
by weybrew
Sorry about the file reference... I thought it might help your diagnosis of the problem.

I'll update to new version. If this doesn't fix my current download, what should I do? I have another download "waiting" behind it.

Re: File stuck in post processing

Posted: February 9th, 2013, 5:41 pm
by shypike
Wakting behind?
Where is that job? In the queue or history?

Re: File stuck in post processing

Posted: February 9th, 2013, 7:12 pm
by weybrew
A second file was in HISTORY "waiting" behind the file that was stuck in "verifying" mode. After the update the two files in my Queue had moved to HISTORY also. So I had 3 files "waiting" and the original one "verifying." Per your previous instructions, I DELETED the "waiting" files and uploaded fresh NZBs for them, Then I went to my TEMP file and was able to delete the problem file which then disappeared from HISTORY. All seems to be working now... hope this information helps your diagnosis.

Re: File stuck in post processing

Posted: February 10th, 2013, 6:33 am
by shypike
Sorry that it caused you this trouble.
The stuck verification may have been caused by the verification problem.
The missing articles thing is just a fact of life.

Re: File stuck in post processing

Posted: February 28th, 2013, 2:47 am
by dvpetta
shypike wrote:Sorry that it caused you this trouble.
The stuck verification may have been caused by the verification problem.
The missing articles thing is just a fact of life.
hello, i'm having the same problem here but stuck, wondering if you could help.

i have a file in my history still "waiting" and not processing. it's holding up all my other files from processing as well, been going on for three days. i don't have any way to delete or repair the "problem" file in my history, it still sitting there with the spinning deal on the left.

i run sab on my mac with the latest version. how can delete this file or fine the temp folder like weybrew?

thanks!

Re: File stuck in post processing

Posted: February 28th, 2013, 10:36 am
by shypike
The temporary download folder is easy to find. It's listed in Config->Folders.
By default it's Downloads/incomplete in your home folder.
Stop SABnzbd, remove the suspected folder and start SABnzbd.
Which version are you using?

Re: File stuck in post processing

Posted: February 28th, 2013, 3:17 pm
by dvpetta
Yes, of course. Don't know why I couldn't figure that out myself. Was aloe to delete the filet hat was holding things up, had to restart machine and then everything is back to being fine.

ThaNks for helping out a newbie

Re: File stuck in post processing

Posted: February 28th, 2013, 3:56 pm
by shypike
Which version of SABnzbd are you using?

Re: File stuck in post processing

Posted: February 28th, 2013, 5:19 pm
by dvpetta
the latest, 0.7.11 for mac osx

Re: File stuck in post processing

Posted: March 1st, 2013, 1:01 pm
by shypike
Should it hang again, look for a pattern in the type of download.
Some of the more weird naming conventions seem to be a challenge for par2.

Re: File stuck in post processing

Posted: March 1st, 2013, 2:50 pm
by dvpetta
Ok that maybe would explain it. The file had () in the name, looked kind of weird. That would explain it this time around.