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SAB won't accept password and username

Posted: January 12th, 2013, 4:58 pm
by jd1940
Suddenly SAB has stopped functioning in Firefox. Says it need a password and username but won't accept what I give it. I found the ini file so I know what it wants but it won't accept it. I did just upgrade to Docsis 3.0 today so perhaps it's a port issue? The port was set at 119. I'd certainly appreciate help with this.

Re: SAB won't accept password and username

Posted: January 12th, 2013, 6:51 pm
by shypike
Port 119 is the normal Usenet port, not SABnzbd's web port,
which usually is 8080.
Which operating system are you using?

Re: SAB won't accept password and username

Posted: January 13th, 2013, 2:14 am
by jd1940
I'm using port 119 and my OS is Win7 Ultimate. I did get the Firefox screen to open by clicking on the SAB icon and selecting troubleshoot/Restart without login so I guess it's something of a moot point but I still don't understand why it stopped accepting my username and password. SAB is currently downloading as long as I use the troubleshoot option to see what's happening.

Re: SAB won't accept password and username

Posted: January 13th, 2013, 2:49 am
by shypike
On Window, SABnzbd's tray icon has the menu entry "Troubleshoot->Restart - no password".
Try that, and later set the username/password again.

Re: SAB won't accept password and username

Posted: January 13th, 2013, 2:57 am
by jd1940
The tray icon is what I used to select the "troubleshoot/Restart without login" but I don't see a "Troubleshoot->Restart - no password". Seems to be the same thing, though. I'll try resetting the unsername/password again. Thanks for your response.

Re: SAB won't accept password and username

Posted: January 13th, 2013, 3:00 am
by shypike
That's what I meant :)

Re: SAB won't accept password and username

Posted: August 6th, 2016, 5:47 pm
by JED3141592
I just installed sabnzbd on the whatbox seedbox, went through the wizard, and now can't login. I enter the username and password I just used in the wizard and it just keeps saying authorization required. I even set the password to a simple word. I tried editing the .ini file too, but no luck. I'd appreciate any assistance.

Re: SAB won't accept password and username

Posted: August 6th, 2016, 7:06 pm
by sander
Ah, a seedbox. I only hear about problems with that. Strange stuff as they seem to be not real VMs, but something like sharing systems ...

Anyway:

As you can edit sabnzbd.ini (like you say), you apparantly can login on the seedbox? If so, STOP sabnzbd. Make sure it is not running. Then access the SAB-URL again ... do you get a login? If so, that is NOT your SAB login screen ...

Re: SAB won't accept password and username

Posted: August 6th, 2016, 7:20 pm
by JED3141592
Thanks. Turns out it was the port number. Someone was using the port number from the directions. I picked a different port and it worked.

Re: SAB won't accept password and username

Posted: August 6th, 2016, 7:28 pm
by sander
JED3141592 wrote:Thanks. Turns out it was the port number. Someone was using the port number from the directions. I picked a different port and it worked.
Exactly what I expected ... therefore the test with stopping SABnzbd ... :)

Good that it works now.