Page 1 of 1

ERROR: Saving .nzb.gz failed

Posted: January 9th, 2013, 5:57 am
by noddy184
I keep getting this error. I did a fresh install of Couch Potato and SABNZBD on a new computer, and added two videos which came into SAB, and (still) got these two errors immediately. Can anyone help? Is it something to do with the long filenames and how can it be fixed?

cheers noddy

2013-01-09 20:35:03,108 ERROR: Saving D:\SAB\INCOMING\(The.Lincoln.Lawyer.2011.BluRay.x264.720p.DTS-MySilu)0167 - The.Lincoln.Lawyer.2011.BluRay.x264.720p.DTS-MySi.cp(tt1189340)\__ADMIN__\(The.Lincoln.Lawyer.2011.BluRay.x264.720p.DTS-MySilu)0167 - The.Lincoln.Lawyer.2011.BluRay.x264.720p.DTS-MySi.cp(tt1189340).nzb.gz failed

2013-01-09 20:34:38,848 ERROR: Saving D:\SAB\INCOMING\26287-a.b.hdtv.x264EFNet- The.Campaign.2012.EXTENDED.720p.BluRay.x264-SPARKS -0110 - sparks-campaigne.cp(tt1790886)\__ADMIN__\26287-a.b.hdtv.x264EFNet- The.Campaign.2012.EXTENDED.720p.BluRay.x264-SPARKS -0110 - sparks-campaigne.cp(tt1790886).nzb.gz failed

Re: ERROR: Saving .nzb.gz failed

Posted: January 9th, 2013, 7:07 am
by shypike
Path too long.
Set a lower value (like 32) in Config->Special, item folder_max_length.
This will trim the individual path elements to 32, which should keep the
total path size below 254.
A value like 50 is probably safe too.
In the next major release there will be a better solution.

Re: ERROR: Saving .nzb.gz failed

Posted: September 28th, 2014, 8:02 pm
by kevindd992002
Is there a better fix to this already?

Re: ERROR: Saving .nzb.gz failed

Posted: September 29th, 2014, 2:54 am
by shypike
No, it's a shortcoming of Windows.
Release 0.8.0 will have some work-arounds, but it will never be perfect on Windows.