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Settings don't get saved

Posted: November 29th, 2012, 10:25 am
by dalv
Hi,

I just installed sabnzbd on my mac mini (Lion X 10.8.2), but I am not able to configure it. When I go to Folders and enter the paths, I click "Save". Then I go to a different link, and when I click back on Folders, it has the default settings again.

Am I doing something wrong?

(I am a complete Mac newbie - this is my first Mac, got it several days ago...)

Thanks!

Re: Settings don't get saved

Posted: November 29th, 2012, 10:53 am
by dalv
OSX10.8.2, Safari, Javascript enabled.

Re: Settings don't get saved

Posted: November 29th, 2012, 11:10 am
by dalv
OK, I just manually edited the sabnzbd.ini file with the correct location of the download folder. I restarted sabnzbd and it overwrote the file with the default settings, renaming the manually edited as sabnzbd.ini.bak...

Any help will be highly appreciated.

Thanks.

Re: Settings don't get saved

Posted: November 29th, 2012, 12:11 pm
by dalv
Trashed and reinstalled SABnzbd - same problem. Very frustrating....

Re: Settings don't get saved

Posted: November 29th, 2012, 2:34 pm
by shypike
Are you sure the paths you entered are valid?
Especially the "complete" path isn't checked on entry.

Re: Settings don't get saved

Posted: November 29th, 2012, 3:20 pm
by dalv
Hi Shypike: I drag the folders to the field and it populates the exact path. They *should* be correct.

As a test, I installed SABnzbd on a Windows machine and it's working properly, but on the Mac it's driving me crazy:-)

Thanks.

Re: Settings don't get saved

Posted: November 29th, 2012, 3:34 pm
by shypike
"Drag folders to the field", huh?
What does the field show exactly?

Re: Settings don't get saved

Posted: November 29th, 2012, 3:52 pm
by dalv
/Volumes/Drive/Downloads/Usenet/_Incomplete - for Temporary Download Folder
/Volumes/Drive/Downloads/Usenet/ - for Completed Download Folder, etc.

Problem is when I hit Save, it reverts to the default settings. Nothing is saved.

Re: Settings don't get saved

Posted: November 29th, 2012, 4:18 pm
by shypike
And you're sure that those folders exist and are writeable?
Did you try the "Browse" buttons?
I cannot reproduce your problem at all.
Have you tried a local path instead of an external one?
(So local hard disk and not an attached external drive or network share).
BTW: it's better not to use an external one for "temporary download folder".

I assume SABnzbd is running on the Mac and not some other system?

Re: Settings don't get saved

Posted: November 29th, 2012, 4:49 pm
by dalv
Hi, the folders do exist, but I'll have to check and see if they are writable. I assumed they were:-)

In any way, is there an error log I can check? Thanks!

Re: Settings don't get saved

Posted: November 29th, 2012, 4:51 pm
by shypike
Yes: Status page, set to level Debug. Some some stuff and open the log file on the Status page.

Re: Settings don't get saved

Posted: November 29th, 2012, 5:03 pm
by dalv
Thanks, I'll do that tonight.

Re: Settings don't get saved

Posted: November 29th, 2012, 10:35 pm
by dalv
Many THANKS! It was a permissions issue, just as you suggested.

All fixed now! :)

Re: Settings don't get saved

Posted: November 30th, 2012, 1:37 am
by shypike
Yeah, our error handling isn't always great.