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Synology DS213 - Post processing - failed to create director

Posted: November 17th, 2012, 4:55 am
by Russ_T
Hello all,

Firstly I'm new to usenet in general, but sabnzbd and sickbeard et al are amazing. Soooo much easier!

sabnzbd is running on my NAS fine, downloading all sorts, but when it comes to extraction it fails when creating the directory.

The errors

Image

and my settings

Image

Image

I have googled this to death and not found anything, plenty of people who had it magically start working, but no obvious fixes. I have ssh'd to the directory and it seems to be admin/admin as user /group.

Thanks in advance O0

Re: Synology DS213 - Post processing - failed to create dire

Posted: November 17th, 2012, 5:39 am
by shypike
There's nothing to see in your post.

Re: Synology DS213 - Post processing - failed to create dire

Posted: November 17th, 2012, 5:51 am
by Russ_T
Hi,

Oh sorry, I am using some new image hosting service. You can't see

http://s7.postimage.org/vyro4kcyh/Capture_3.png

which should be right under this message

Image

Thanks

Re: Synology DS213 - Post processing - failed to create dire

Posted: November 17th, 2012, 6:03 am
by shypike
Still no errors to see.

Re: Synology DS213 - Post processing - failed to create dire

Posted: November 17th, 2012, 8:11 am
by Russ_T
Thanks for the heads up, try that now ...

Re: Synology DS213 - Post processing - failed to create dire

Posted: November 17th, 2012, 8:47 am
by shypike
OK, now I see the screenshots.
It usually means that SABnzbd doesn't have the access rights to create folders on /volume1
Possibly you will need to create the base folders (like /volume1/Videos) first and make
sure they have wide enough access rights.
You can set a 777 permission mask, but that doesn't help if /volume1 doesn't
have wide enough access rights to begin with.

Re: Synology DS213 - Post processing - failed to create dire

Posted: November 17th, 2012, 11:44 am
by Russ_T
Hi, thanks for that. The base folders already exist and can be used over my network share.

What user does sabnzb use? I don't think I have specified one anywhere.

I have just changed guest to have read/write in privileges for the Video folder and that doesn't seem to have made any difference :(

Image

Thank you

Re: Synology DS213 - Post processing - failed to create dire

Posted: November 17th, 2012, 12:49 pm
by shypike
SABnzbd doesn'st choose a user.
You do that or else the package creator.
I cannot answer that question.

Re: Synology DS213 - Post processing - failed to create dire

Posted: November 17th, 2012, 4:12 pm
by Russ_T
I fixed it...

It was configured for

/volume1/Video/TV/

but it should have been

/volume1/video/TV/

:( doh! thanks for your help :)