SABnzbd Forums

Gidday, i'm trying to fix a connection for a mate of mine. Just recently he installed Windows 8 (which already had me cringing) and this coincided (at least he believes it did) with his newzbin-sabnzbd-astraweb setup dying and leaving him only able to download in the region of 2-5kbps.

This, or at least something very similar, has happened to him once before. On that occasion entering my astraweb details into his sabnzbd and this seemed to 'kick loose' whatever was holding it up and returned his speeds to full, including once i'd restored his details. This time it doesn't seem to have worked.

Having run through as many combos of re-entering server details and re-installing sabnzbd as I can think of i'm out of ideas and hoping for some help. The logfile seems to be showing that downloader threads are timing out but I don't know what would be causing this?

I can't see a way to attach the log file to this post so i'll WOT it below.
Cheers for any help.
Chris

2012-10-31 12:18:18,750::INFO::[sabnzbd:1258] --------------------------------
2012-10-31 12:18:18,750::INFO::[sabnzbd:1259] SABnzbd.exe-0.7.4 (rev=10b740374895704bde1c7fb99995be6e9c913d8d)
2012-10-31 12:18:18,812::INFO::[sabnzbd:1267] Platform=Windows-Vista-6.2.9200 (=Vista+) Class=nt
2012-10-31 12:18:18,812::INFO::[sabnzbd:1272] Python-version = 2.5.5 (r255:77872, Jan 31 2010, 15:49:35) [MSC v.1310 32 bit (Intel)]
2012-10-31 12:18:18,812::INFO::[sabnzbd:1273] Arguments = "C:\Program Files\SABnzbd\SABnzbd.exe"
2012-10-31 12:18:18,812::INFO::[sabnzbd:1286] Read INI file C:\Users\admin\AppData\Local\sabnzbd\sabnzbd.ini
2012-10-31 12:18:18,812::INFO::[__init__:920] Loading data for bookmarks.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\bookmarks.sab
2012-10-31 12:18:18,812::INFO::[__init__:923] C:\Users\admin\AppData\Local\sabnzbd\admin\bookmarks.sab missing, trying old cache
2012-10-31 12:18:18,812::INFO::[__init__:926] C:\Users\admin\AppData\Local\sabnzbd\cache\bookmarks.sab missing
2012-10-31 12:18:18,812::INFO::[__init__:920] Loading data for rss_data.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\rss_data.sab
2012-10-31 12:18:18,812::INFO::[__init__:923] C:\Users\admin\AppData\Local\sabnzbd\admin\rss_data.sab missing, trying old cache
2012-10-31 12:18:18,812::INFO::[__init__:926] C:\Users\admin\AppData\Local\sabnzbd\cache\rss_data.sab missing
2012-10-31 12:18:18,812::INFO::[__init__:920] Loading data for totals9.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\totals9.sab
2012-10-31 12:18:18,812::INFO::[__init__:923] C:\Users\admin\AppData\Local\sabnzbd\admin\totals9.sab missing, trying old cache
2012-10-31 12:18:18,812::INFO::[__init__:926] C:\Users\admin\AppData\Local\sabnzbd\cache\totals9.sab missing
2012-10-31 12:18:18,921::INFO::[postproc:90] Loading postproc queue
2012-10-31 12:18:18,921::INFO::[__init__:920] Loading data for postproc1.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\postproc1.sab
2012-10-31 12:18:18,921::INFO::[__init__:923] C:\Users\admin\AppData\Local\sabnzbd\admin\postproc1.sab missing, trying old cache
2012-10-31 12:18:18,921::INFO::[__init__:926] C:\Users\admin\AppData\Local\sabnzbd\cache\postproc1.sab missing
2012-10-31 12:18:18,921::INFO::[__init__:920] Loading data for queue9.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\queue9.sab
2012-10-31 12:18:18,921::INFO::[__init__:923] C:\Users\admin\AppData\Local\sabnzbd\admin\queue9.sab missing, trying old cache
2012-10-31 12:18:18,921::INFO::[__init__:926] C:\Users\admin\AppData\Local\sabnzbd\cache\queue9.sab missing
2012-10-31 12:18:18,937::INFO::[__init__:920] Loading data for watched_data.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\watched_data.sab
2012-10-31 12:18:18,937::INFO::[__init__:923] C:\Users\admin\AppData\Local\sabnzbd\admin\watched_data.sab missing, trying old cache
2012-10-31 12:18:18,937::INFO::[__init__:926] C:\Users\admin\AppData\Local\sabnzbd\cache\watched_data.sab missing
2012-10-31 12:18:18,937::INFO::[downloader:208] Resuming
2012-10-31 12:18:18,937::INFO::[__init__:322] All processes started
2012-10-31 12:18:18,937::INFO::[sabnzbd:333] Web dir is C:\Program Files\SABnzbd\interfaces\Plush
2012-10-31 12:18:18,937::INFO::[sabnzbd:333] Web dir is C:\Program Files\SABnzbd\interfaces\Config
2012-10-31 12:18:19,015::INFO::[sabnzbd:462] _yenc module... found!
2012-10-31 12:18:19,015::INFO::[sabnzbd:470] par2 binary... found (C:\Program Files\SABnzbd\win\par2\par2.exe)
2012-10-31 12:18:19,015::INFO::[sabnzbd:475] par2-classic binary... found (C:\Program Files\SABnzbd\win\par2\par2-classic.exe)
2012-10-31 12:18:19,015::INFO::[sabnzbd:478] unrar binary... found (C:\Program Files\SABnzbd\win\unrar\UnRAR.exe)
2012-10-31 12:18:19,015::INFO::[sabnzbd:483] unzip binary... found (C:\Program Files\SABnzbd\win\unzip\unzip.exe)
2012-10-31 12:18:19,015::INFO::[sabnzbd:498] pyOpenSSL... found (True)
2012-10-31 12:18:19,015::INFO::[sabnzbd:1485] Starting web-interface on ::1:8080
2012-10-31 12:18:21,046::INFO::[_cplogging:55] [31/Oct/2012:12:18:21] ENGINE Bus STARTING
2012-10-31 12:18:21,046::INFO::[_cplogging:55] [31/Oct/2012:12:18:21] ENGINE Started monitor thread '_TimeoutMonitor'.
2012-10-31 12:18:21,265::INFO::[_cplogging:55] [31/Oct/2012:12:18:21] ENGINE Serving on 127.0.0.1:8080
2012-10-31 12:18:21,483::INFO::[_cplogging:55] [31/Oct/2012:12:18:21] ENGINE Serving on ::1:8080
2012-10-31 12:18:21,483::INFO::[_cplogging:55] [31/Oct/2012:12:18:21] ENGINE Bus STARTED
2012-10-31 12:18:21,483::INFO::[panic:247] Lauching browser with http://localhost:8080/sabnzbd
2012-10-31 12:18:21,921::INFO::[panic:247] Lauching browser with http://localhost:8080/sabnzbd
2012-10-31 12:18:23,217::INFO::[sabnzbd:1554] Starting SABnzbd.exe-0.7.4
2012-10-31 12:18:23,233::INFO::[dirscanner:265] Dirscanner starting up
2012-10-31 12:18:23,233::INFO::[urlgrabber:77] URLGrabber starting up
2012-10-31 12:20:08,466::INFO::[__init__:358] SABnzbd shutting down...
2012-10-31 12:20:08,466::INFO::[__init__:896] Saving data for bookmarks.sab in C:\Users\admin\AppData\Local\sabnzbd\admin\bookmarks.sab
2012-10-31 12:20:08,466::INFO::[urlgrabber:72] URLGrabber shutting down
2012-10-31 12:20:08,482::INFO::[__init__:896] Saving data for watched_data.sab in C:\Users\admin\AppData\Local\sabnzbd\admin\watched_data.sab
2012-10-31 12:20:08,482::INFO::[dirscanner:256] Dirscanner shutting down
2012-10-31 12:20:09,497::INFO::[downloader:399] Shutting down
2012-10-31 12:20:09,497::INFO::[assembler:72] Shutting down
2012-10-31 12:20:09,497::INFO::[postproc:84] Saving postproc queue
2012-10-31 12:20:09,497::INFO::[__init__:896] Saving data for postproc1.sab in C:\Users\admin\AppData\Local\sabnzbd\admin\postproc1.sab
2012-10-31 12:20:09,513::INFO::[nzbqueue:204] Saving queue
2012-10-31 12:20:09,513::INFO::[__init__:896] Saving data for queue9.sab in C:\Users\admin\AppData\Local\sabnzbd\admin\queue9.sab
2012-10-31 12:20:09,513::INFO::[__init__:896] Saving data for rss_data.sab in C:\Users\admin\AppData\Local\sabnzbd\admin\rss_data.sab
2012-10-31 12:20:09,513::INFO::[__init__:896] Saving data for bookmarks.sab in C:\Users\admin\AppData\Local\sabnzbd\admin\bookmarks.sab
2012-10-31 12:20:09,513::INFO::[__init__:896] Saving data for watched_data.sab in C:\Users\admin\AppData\Local\sabnzbd\admin\watched_data.sab
2012-10-31 12:20:09,513::INFO::[postproc:84] Saving postproc queue
2012-10-31 12:20:09,513::INFO::[__init__:896] Saving data for postproc1.sab in C:\Users\admin\AppData\Local\sabnzbd\admin\postproc1.sab
2012-10-31 12:20:09,513::INFO::[__init__:418] All processes stopped
2012-10-31 12:20:09,513::INFO::[_cplogging:55] [31/Oct/2012:12:20:09] ENGINE Bus STOPPING
2012-10-31 12:20:09,638::INFO::[_cplogging:55] [31/Oct/2012:12:20:09] ENGINE HTTP Server cherrypy._cpwsgi_server.CPWSGIServer(('::1', 8080)) shut down
2012-10-31 12:20:09,763::INFO::[_cplogging:55] [31/Oct/2012:12:20:09] ENGINE HTTP Server cherrypy._cpwsgi_server.CPWSGIServer(('127.0.0.1', 8080)) shut down
2012-10-31 12:20:09,809::INFO::[_cplogging:55] [31/Oct/2012:12:20:09] ENGINE Stopped thread '_TimeoutMonitor'.
2012-10-31 12:20:09,809::INFO::[_cplogging:55] [31/Oct/2012:12:20:09] ENGINE Bus STOPPED
2012-10-31 12:20:09,809::INFO::[_cplogging:55] [31/Oct/2012:12:20:09] ENGINE Bus EXITING
2012-10-31 12:20:09,809::INFO::[_cplogging:55] [31/Oct/2012:12:20:09] ENGINE Bus EXITED
2012-10-31 12:20:14,013::INFO::[_cplogging:55] [31/Oct/2012:12:20:14] ENGINE Bus STOPPING
2012-10-31 12:20:14,013::INFO::[_cplogging:55] [31/Oct/2012:12:20:14] ENGINE HTTP Server cherrypy._cpwsgi_server.CPWSGIServer(('::1', 8080)) already shut down
2012-10-31 12:20:14,013::INFO::[_cplogging:55] [31/Oct/2012:12:20:14] ENGINE HTTP Server cherrypy._cpwsgi_server.CPWSGIServer(('127.0.0.1', 8080)) already shut down
2012-10-31 12:20:14,013::INFO::[_cplogging:55] [31/Oct/2012:12:20:14] ENGINE No thread running for _TimeoutMonitor.
2012-10-31 12:20:14,013::INFO::[_cplogging:55] [31/Oct/2012:12:20:14] ENGINE Bus STOPPED
2012-10-31 12:20:14,013::INFO::[_cplogging:55] [31/Oct/2012:12:20:14] ENGINE Bus EXITING
2012-10-31 12:20:14,013::INFO::[_cplogging:55] [31/Oct/2012:12:20:14] ENGINE Bus EXITED
2012-10-31 12:20:14,013::INFO::[_cplogging:55] [31/Oct/2012:12:20:14] ENGINE Re-spawning C:\Program Files\SABnzbd\SABnzbd.exe
2012-10-31 12:20:18,732::INFO::[sabnzbd:1258] --------------------------------
2012-10-31 12:20:18,732::INFO::[sabnzbd:1259] SABnzbd.exe-0.7.4 (rev=10b740374895704bde1c7fb99995be6e9c913d8d)
2012-10-31 12:20:18,779::INFO::[sabnzbd:1267] Platform=Windows-Vista-6.2.9200 (=Vista+) Class=nt
2012-10-31 12:20:18,779::INFO::[sabnzbd:1272] Python-version = 2.5.5 (r255:77872, Jan 31 2010, 15:49:35) [MSC v.1310 32 bit (Intel)]
2012-10-31 12:20:18,779::INFO::[sabnzbd:1273] Arguments = "C:\Program Files\SABnzbd\SABnzbd.exe" "C:\Program Files\SABnzbd\SABnzbd.exe"
2012-10-31 12:20:18,779::INFO::[sabnzbd:1286] Read INI file C:\Users\admin\AppData\Local\sabnzbd\sabnzbd.ini
2012-10-31 12:20:18,779::INFO::[__init__:920] Loading data for bookmarks.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\bookmarks.sab
2012-10-31 12:20:18,779::INFO::[__init__:920] Loading data for rss_data.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\rss_data.sab
2012-10-31 12:20:18,779::INFO::[__init__:920] Loading data for totals9.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\totals9.sab
2012-10-31 12:20:18,779::INFO::[__init__:923] C:\Users\admin\AppData\Local\sabnzbd\admin\totals9.sab missing, trying old cache
2012-10-31 12:20:18,779::INFO::[__init__:926] C:\Users\admin\AppData\Local\sabnzbd\cache\totals9.sab missing
2012-10-31 12:20:18,888::INFO::[postproc:90] Loading postproc queue
2012-10-31 12:20:18,888::INFO::[__init__:920] Loading data for postproc1.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\postproc1.sab
2012-10-31 12:20:18,888::INFO::[__init__:920] Loading data for queue9.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\queue9.sab
2012-10-31 12:20:18,904::INFO::[__init__:920] Loading data for watched_data.sab from C:\Users\admin\AppData\Local\sabnzbd\admin\watched_data.sab
2012-10-31 12:20:18,904::INFO::[downloader:208] Resuming
2012-10-31 12:20:18,904::INFO::[__init__:322] All processes started
2012-10-31 12:20:18,904::INFO::[sabnzbd:333] Web dir is C:\Program Files\SABnzbd\interfaces\Plush
2012-10-31 12:20:18,904::INFO::[sabnzbd:333] Web dir is C:\Program Files\SABnzbd\interfaces\Config
2012-10-31 12:20:18,934::INFO::[sabnzbd:462] _yenc module... found!
2012-10-31 12:20:18,934::INFO::[sabnzbd:470] par2 binary... found (C:\Program Files\SABnzbd\win\par2\par2.exe)
2012-10-31 12:20:18,934::INFO::[sabnzbd:475] par2-classic binary... found (C:\Program Files\SABnzbd\win\par2\par2-classic.exe)
2012-10-31 12:20:18,934::INFO::[sabnzbd:478] unrar binary... found (C:\Program Files\SABnzbd\win\unrar\UnRAR.exe)
2012-10-31 12:20:18,934::INFO::[sabnzbd:483] unzip binary... found (C:\Program Files\SABnzbd\win\unzip\unzip.exe)
2012-10-31 12:20:18,934::INFO::[sabnzbd:498] pyOpenSSL... found (True)
2012-10-31 12:20:18,934::INFO::[sabnzbd:1485] Starting web-interface on ::1:8080
2012-10-31 12:20:20,966::INFO::[_cplogging:55] [31/Oct/2012:12:20:20] ENGINE Bus STARTING
2012-10-31 12:20:20,966::INFO::[_cplogging:55] [31/Oct/2012:12:20:20] ENGINE Started monitor thread '_TimeoutMonitor'.
2012-10-31 12:20:21,184::INFO::[_cplogging:55] [31/Oct/2012:12:20:21] ENGINE Serving on 127.0.0.1:8080
2012-10-31 12:20:21,404::INFO::[_cplogging:55] [31/Oct/2012:12:20:21] ENGINE Serving on ::1:8080
2012-10-31 12:20:21,404::INFO::[_cplogging:55] [31/Oct/2012:12:20:21] ENGINE Bus STARTED
2012-10-31 12:20:21,404::INFO::[panic:247] Lauching browser with http://localhost:8080/sabnzbd
2012-10-31 12:20:22,496::INFO::[sabnzbd:1554] Starting SABnzbd.exe-0.7.4
2012-10-31 12:20:22,513::INFO::[dirscanner:265] Dirscanner starting up
2012-10-31 12:20:22,513::INFO::[urlgrabber:77] URLGrabber starting up
2012-10-31 12:21:48,933::INFO::[misc:781] Creating directories: C:\Users\admin\Documents\Downloads\incomplete\Over The Rainbow (CA) - 1x12 - Season 1, Episode 5.1
2012-10-31 12:21:48,948::INFO::[nzbstuff:426] File [114087]-[FULL]-[#a.b.teevee@EFNet]-[ Over.the.Rainbow.CA.S01E12.HDTV.x264-2HD ]-[01/27] - "Over.the.Rainbow.CA.S01E12.HDTV.x264-2HD.srr" yEnc (1/1) added to queue

Chopped out a bunch of the repetitive file rubbish because:
Your message contains 21944 characters. The maximum number of allowed characters is 20000.
lol (:

sample.vol00+1.par2" yEnc (1/1) added to queue
2012-10-31 12:21:49,151::INFO::[nzbstuff:426] File [114087]-[FULL]-[#a.b.teevee@EFNet]-[ Over.the.Rainbow.CA.S01E12.HDTV.x264-2HD ]-[20/27] - "over.the.rainbow.ca.s01e12.hdtv.x264-2hd.r09" yEnc (1/19) added to queue
2012-10-31 12:21:49,151::INFO::[__init__:561] Backing up C:\Users\admin\Documents\Downloads\incomplete\Over The Rainbow (CA) - 1x12 - Season 1, Episode 5.1\__ADMIN__\Over The Rainbow (CA) - 1x12 - Season 1, Episode 5.nzb.gz
2012-10-31 12:21:49,183::INFO::[nzbqueue:204] Saving queue
2012-10-31 12:21:49,183::INFO::[__init__:896] Saving data for queue9.sab in C:\Users\admin\AppData\Local\sabnzbd\admin\queue9.sab
2012-10-31 12:21:50,730::INFO::[downloader:375] 1@news.astraweb.com:119: Initiating connection
2012-10-31 12:21:50,730::INFO::[downloader:375] 2@news.astraweb.com:119: Initiating connection
2012-10-31 12:21:50,730::INFO::[downloader:375] 3@news.astraweb.com:119: Initiating connection
2012-10-31 12:21:50,746::INFO::[downloader:375] 4@news.astraweb.com:119: Initiating connection
2012-10-31 12:21:50,746::INFO::[downloader:375] 5@news.astraweb.com:119: Initiating connection
2012-10-31 12:21:50,760::INFO::[downloader:375] 6@news.astraweb.com:119: Initiating connection
2012-10-31 12:21:50,760::INFO::[downloader:375] 7@news.astraweb.com:119: Initiating connection
2012-10-31 12:21:50,776::INFO::[downloader:375] 8@news.astraweb.com:119: Initiating connection
2012-10-31 12:21:50,776::INFO::[downloader:375] 9@news.astraweb.com:119: Initiating connection
2012-10-31 12:21:50,792::INFO::[downloader:375] 10@news.astraweb.com:119: Initiating connection
2012-10-31 12:21:52,355::INFO::[downloader:566] Connecting 3@news.astraweb.com:119 finished
2012-10-31 12:21:52,371::INFO::[downloader:566] Connecting 7@news.astraweb.com:119 finished
2012-10-31 12:21:52,371::INFO::[downloader:566] Connecting 6@news.astraweb.com:119 finished
2012-10-31 12:21:52,371::INFO::[downloader:566] Connecting 1@news.astraweb.com:119 finished
2012-10-31 12:21:52,385::INFO::[downloader:566] Connecting 8@news.astraweb.com:119 finished
2012-10-31 12:21:52,401::INFO::[downloader:566] Connecting 4@news.astraweb.com:119 finished
2012-10-31 12:21:52,417::INFO::[downloader:566] Connecting 10@news.astraweb.com:119 finished
2012-10-31 12:21:52,417::INFO::[downloader:566] Connecting 2@news.astraweb.com:119 finished
2012-10-31 12:21:52,433::INFO::[downloader:566] Connecting 9@news.astraweb.com:119 finished
2012-10-31 12:21:52,433::INFO::[downloader:566] Connecting 5@news.astraweb.com:119 finished
2012-10-31 12:21:52,746::INFO::[__init__:896] Saving data for totals9.sab in C:\Users\admin\AppData\Local\sabnzbd\admin\totals9.sab
2012-10-31 12:21:52,746::INFO::[assembler:87] Decoding C:\Users\admin\Documents\Downloads\incomplete\Over The Rainbow (CA) - 1x12 - Season 1, Episode 5.1\over.the.rainbow.ca.s01e12.hdtv.x264-2hd.par2 yenc
2012-10-31 12:21:52,776::INFO::[assembler:87] Decoding C:\Users\admin\Documents\Downloads\incomplete\Over The Rainbow (CA) - 1x12 - Season 1, Episode 5.1\Over.the.Rainbow.CA.S01E12.HDTV.x264-2HD-sample.par2 yenc
2012-10-31 12:23:53,650::INFO::[downloader:640] Thread 7@news.astraweb.com:119: timed out
2012-10-31 12:24:19,305::INFO::[downloader:640] Thread 5@news.astraweb.com:119: timed out
2012-10-31 12:24:20,321::INFO::[downloader:640] Thread 10@news.astraweb.com:119: timed out
2012-10-31 12:24:45,321::INFO::[downloader:640] Thread 4@news.astraweb.com:119: timed out
2012-10-31 12:24:45,321::INFO::[downloader:640] Thread 6@news.astraweb.com:119: timed out
2012-10-31 12:24:45,321::INFO::[downloader:640] Thread 8@news.astraweb.com:119: timed out
2012-10-31 12:24:45,321::INFO::[downloader:640] Thread 9@news.astraweb.com:119: timed out
2012-10-31 12:25:53,944::INFO::[downloader:375] 7@news.astraweb.com:119: Initiating connection
2012-10-31 12:25:55,164::INFO::[downloader:566] Connecting 7@news.astraweb.com:119 finished

Easy first test:

In Config -> Server: what do you get when you press Test Server?

In all combinations of port/url that astraweb had listed it responded with a successful test. I have him trying to get in touch with astraweb at the moment in case it's on their end.