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Downloads complete but download folder empty

Posted: October 18th, 2012, 1:37 pm
by Twocpro
I have a strange one....

When my downloads complete (F:/folder/downloads for example) I navigate to the folder and there are no files there. However, if i do a search using Windows then the file shows up.....in the folder that was previously empty (and is still empty, only shows up in Windows search)

- This is a new install of SABNZBD
- This has occurred with the 5 different NZB's I have downloaded so far
- If I click the downloaded NZB it says it went to the folder i expect it to go to.

Version: 0.7.4
OS: Windows Home Server 2011
Install-type: Windows Installer
Firewall Software: None
Are you using IPV6? no
Is the issue reproducible? yes

has anyone seen this issue?

Re: Downloads complete but download folder empty

Posted: October 18th, 2012, 3:32 pm
by shypike
Set logging to debug on the Status page, download something and check the log file (also on the Status page).
It's a bit gibberish, but you should be able to see what happens.
Look especially for unrar doing its work.

Re: Downloads complete but download folder empty

Posted: October 19th, 2012, 3:09 am
by Twocpro
I left it over night and just rebooted. For some reason the files now show up....

This isn't the first time i've rebooted either. Will o as you say and keep and eye on it

Re: Downloads complete but download folder empty

Posted: October 19th, 2012, 5:37 am
by Sinisa
I had similar "problem" on linux though - in the end my fault.

maybe this has nothing to do with you and this is total rubbish but...

My problem was in folder names.

Fisrst i created folders for download lets say /mnt/disk/download.
Then I entered setting in sabnzbd but not via browse button but manualy
and I entered /mnt/disk/Download.

The problem for me was in that upper case, when i changed folder name in sabnzbd
to correct everything was fine.

The reason why your folders show up now could be that sabnzbd+ was not running after reboot.

Re: Downloads complete but download folder empty

Posted: October 19th, 2012, 8:47 am
by Twocpro
Defo wasn't the folder names, had them down correctly and the films are now in the folder as mentioned above.

This may actually have been something to do with windows and not SABNZBD.