SABnzbd Forums

when attempting a download (after receiving notification from sickbeard) the first attempt to download the .nzb file from NZBMATIX fails. If i click on retry it works. when viewing the log i see an invalid api key passed on the first attempt and the valid key passed on the second attempt. I have tried re-installing 0.7.3 then i upgraded to 0.7.4. Same issue no matter what i do. it always uses the same invalid key even if i try generating a new one. looking for suggestions. i would have attached the log file, but don't see any attachment feature here. below is a copy of the log:

[dirscanner:265] Dirscanner starting up
2012-10-14 15:58:21,835::INFO::[urlgrabber:77] URLGrabber starting up
2012-10-14 15:58:54,595::INFO::[__init__:491] Fetching https://api.nzbmatrix.com/v1.1/download ... cenename=1
2012-10-14 15:58:54,595::INFO::[nzbqueue:204] Saving queue
2012-10-14 15:58:54,611::INFO::[__init__:896] Saving data for queue9.sab in C:\Users\Keelen\AppData\Local\sabnzbd\admin\queue9.sab
2012-10-14 15:58:55,125::INFO::[urlgrabber:116] Grabbing URL https://api.nzbmatrix.com/v1.1/download ... cenename=1
2012-10-14 15:58:56,684::ERROR::[urlgrabber:166] Invalid nzbmatrix credentials (invalid_login)
2012-10-14 15:58:57,200::INFO::[__init__:885] C:\Users\Keelen\AppData\Local\sabnzbd\admin\future\SABnzbd_nzo_0dji2o removed
2012-10-14 15:58:57,263::INFO::[nzbqueue:204] Saving queue
2012-10-14 15:58:57,263::INFO::[__init__:896] Saving data for queue9.sab in C:\Users\Keelen\AppData\Local\sabnzbd\admin\queue9.sab
2012-10-14 15:59:01,818::INFO::[__init__:491] Fetching https://api.nzbmatrix.com/v1.1/download.php?id=1369597
2012-10-14 15:59:01,818::INFO::[nzbqueue:204] Saving queue
2012-10-14 15:59:01,832::INFO::[__init__:896] Saving data for queue9.sab in C:\Users\Keelen\AppData\Local\sabnzbd\admin\queue9.sab
2012-10-14 15:59:02,348::INFO::[urlgrabber:116] Grabbing URL https://api.nzbmatrix.com/v1.1/download ... e10f606796
2012-10-14 15:59:03,392::INFO::[misc:781] Creating directories: C:\Users\Keelen\0 SABNZBD\My NZBFiles\Decoding\Futurama S07E13 PROPER HDTV x264 EVOLVE

Thanks
Ken

What makes you think it's a SABnzbd problem and not an nzbmatrix problem?

Umm that would be because the call is coming from SABnzbd to nzbmatrix according to the log it's using the wrong key when it does the grab the first time. I've tried generating a new api key several times. what else would you suggest?

ken_sal wrote:Umm that would be because the call is coming from SABnzbd to nzbmatrix according to the log it's using the wrong key when it does the grab the first time.

Well, nzbmatrix seems to have its problems, so it could very well be that nzbmatrix just says the login is incorrect.

What happens when you use the URL in your webbrowser? Just double click on the different URLs in your logging.

BTW: in your post above your nzbmatrix credentials are visible ...

ok...user error...i screwed up the config in sickbeard...IT was passing the bad key...sorry i withdraw my complaint. BTW generated a new key...thanks for the heads up on the credentials showing...wasn't thinking when i did that...

Ken