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Downloads Dissappearing

Posted: October 9th, 2012, 1:54 am
by OliverRC
I recently upgraded to 0.7.4, the installation went smoothly.

However CouchPotato queued up "The Expendables 2" in 1080p in the evening but it had disappeared from my download list when I check in the morning. ???
There was nothing in History (neither success or failure) it just seems the download had vanished.

I tried with 2 other versions of the movie but all disappear like ghosts in the night...

What is strange is that Sickbeard found some episodes and those downloaded successfully.

What is the problem? Why no errors? The only thing I could see in the System Log was "Suspect problem in Downloader" ???

Not sure what is wrong.

Re: Downloads Dissappearing

Posted: October 9th, 2012, 12:00 pm
by shypike
Check the Status page, Queue repair.
You may find a lost job there.

Re: Downloads Dissappearing

Posted: October 16th, 2012, 1:28 pm
by OliverRC
That didn't seem to show any downloaders:

I exported my log noticed alot of these
2012-03-29 15:33:00,479::INFO::[downloader:607] Thread 2@europe-ssl.newsdemon.com:563: timed out
2012-03-29 15:33:00,480::INFO::[newswrapper:223] Failed to connect: (10038, 'Socket operation on non-socket') 2@europe-ssl.newsdemon.com:563
2012-03-29 15:33:02,480::INFO::[downloader:351] 39@europe-ssl.newsdemon.com:563: Initiating connection

Looks like newsdemon is timing out. But why does the download disappear completely? Surely it should fail and got into the history.

I reinstalled of the binaries but that didn't work either.

Re: Downloads Dissappearing

Posted: October 16th, 2012, 3:27 pm
by shypike
Possibly you are using the SSL address of the Usenet server without telling SABnzbd to use SSL.
Or the other way around.

Re: Downloads Dissappearing

Posted: November 19th, 2012, 6:42 am
by Arcain
Noticed the same thing recently. It's actually a CouchPotato problem. The new version (v2) has an option called "Delete Failed" in "Downloaders" category in settings. If it's marked and it is by default it'll delete the download from Sabnzbd history when the download fails to download, verify or repair. Once you uncheck it, it'll stay in history.

Re: Downloads Dissappearing

Posted: March 5th, 2013, 11:59 am
by OliverRC
@Arcain, you're a legend dude!! It just is inconsistent as some failed movies still show up in SabNZBd's history it is just the odd one that gets removed.