Files not extracting

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groknz
Newbie
Newbie
Posts: 2
Joined: August 18th, 2012, 1:07 am

Files not extracting

Post by groknz »

Normally when I download an NZB it is automatically extracted. Recently it has stopped extracting the files and the download just shows as being in the queue. I have not changed anything. The status is shown as either downloading (but showing 0:00 to go) or waiting. Files are sitting in my temporary download folder but do not go to my completed folder. A typpical file name in the temporary folder is SABnzbd_nzf_4jagmn if that helps. Any suggestions?
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shypike
Administrator
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Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Files not extracting

Post by shypike »

What happens if you set the priority to 'stop'?
Which version of SABnzbd are you using?
groknz
Newbie
Newbie
Posts: 2
Joined: August 18th, 2012, 1:07 am

Re: Files not extracting

Post by groknz »

After this problem started I moved to 0.7.3 but still not getting anywhere. I have a new message this morning on one of the downloads saying "Download failed - Out of your server's retention?". Tried changing the priority to 'stop' but again no change. I am using Astraweb and the retention is set to 0.

Okay I think I seem to have fixed the problem by changing the port for the Astraweb connect although I am no wiser about why it should have suddenly stopped working. Thanks for help.
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shypike
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Joined: January 18th, 2008, 12:49 pm

Re: Files not extracting

Post by shypike »

groknz wrote: Okay I think I seem to have fixed the problem by changing the port for the Astraweb connect although I am no wiser about why it should have suddenly stopped working.
Which were the non-working and working ports?
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