Download failed - Out of your server's retention?

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
evilpilch
Newbie
Newbie
Posts: 1
Joined: July 20th, 2012, 1:27 pm

Download failed - Out of your server's retention?

Post by evilpilch »

Hi there,

I've been a user of SAB for some years now. Love it. ...most of the time.
I tried downloading something recently, all seemed to be working fine until I check the history and I find the following error message which I have never seen before:
Download failed - Out of your server's retention?
The weird thing is, I use SAB in conjunction with NZBmatrix (like a lot of people I guess) and my account there shows 1500 days retention
The file I'm attempting to download is only around 250 days old. I have never had any trouble in the past downloading far older stuff.
Does anyone have any idea about what might be causing this, its most frustrating!
Thanks!
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Help With Categories

Post by shypike »

Read the FAQ: http://wiki.sabnzbd.org/faq
Does it happen to all NZB files?
stretch886
Newbie
Newbie
Posts: 1
Joined: July 21st, 2012, 1:42 pm

Re: Download failed - Out of your server's retention?

Post by stretch886 »

Got the same thing today for the first time ever. Again with files showing very short ages. There seem to be two specific files I cannot download, but all others I've tried are going through no problem. Tried many different versions of both files. The files I'm trying to get might be parts 1 and 2 of a certain well known trilogy that is hitting theaters this weekend.... :)

Is it possible they're being blocked?
User avatar
sander
Release Testers
Release Testers
Posts: 9429
Joined: January 22nd, 2008, 2:22 pm

Re: Download failed - Out of your server's retention?

Post by sander »

stretch886 wrote:Got the same thing today for the first time ever. Again with files showing very short ages. There seem to be two specific files I cannot download, but all others I've tried are going through no problem. Tried many different versions of both files. The files I'm trying to get might be parts 1 and 2 of a certain well known trilogy that is hitting theaters this weekend.... :)

Is it possible they're being blocked?
Yes, that's very well possible ... see the FAQ on "DMCA" ...
Post Reply