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Speedproblems after updating (Astraweb)

Posted: May 15th, 2012, 1:20 am
by zombien
Hello,

I just updated both my SickBeard and sabnzbd for the first time in ~2 years. My previous version of sabnzbd was beta 0.5.2 or 0.5.6 (not quite sure).

Note that I completely removed sabnzbd before installing the new version as I had tried before and something went wrong when I just updated.

Set everything up like I used to have it.

Problem: My speed is horrible. Normally and before the update I had a steady 8MB/s download speed. Now it floats between 500KB/s and 3,5MB/s. Mostly under 2MB/s

The server I'm using now and before the update:

ssl-eu.astraweb.com
Port: 563
username: xxx
password: xxx
Timeout: 120
connections: 20
Retention time: 0

SSL and Enable checkboxed checked.

I tried adding the two other astraweb SSL servers but no improvement.

The threads in the Status window disappears all the time so sometimes it only says ssl-eu.astraweb.com: 20 with no threads displayed

Hopefully someone can help me figure this out.

Thanks

Re: Speedproblems after updating (Astraweb)

Posted: May 15th, 2012, 4:58 am
by shypike
We've seen a few complaints about Astraweb.
Unfortunately I cannot reproduce them myself: I get normal speeds from Astraweb.
If you go back to the previous version, does the speed suddenly come back?

Re: Speedproblems after updating (Astraweb)

Posted: May 15th, 2012, 10:48 am
by zombien
Installed SAB 0.5.6 on my laptop and got a steady 2,65mb/s. don't get it. had 8mb/s yesterday
I also tried a giganews server but no luck there either. fuck

Re: Speedproblems after updating (Astraweb)

Posted: May 15th, 2012, 11:06 am
by sander
Can you test with another NZB-download program to what speed that gets? NNTPgrab is a cross-platform (Linux, OSX, Windows) program, so you could try that. See http://www.nntpgrab.nl/projects/nntpgrab/wiki/Downloads

Re: Speedproblems after updating (Astraweb)

Posted: May 15th, 2012, 11:29 am
by zombien
it was hoovering around 2,5mb/s with that problem. looks like it is something on my end then? Gotta call me provider or something

however a speed test just gave me 22mpbs down and 9mpbs up. weird

Re: Speedproblems after updating (Astraweb)

Posted: May 15th, 2012, 11:36 am
by sander
zombien wrote:it was hoovering around 2,5mb/s with that problem. looks like it is something on my end then? Gotta call me provider or something

however a speed test just gave me 22mpbs down and 9mpbs up. weird
You already tested with NNTPgrab? That's quick! :)

Let us know what your provider tells you. It could be Astraweb, or your ISP (possibly throttling news traffic).

Re: Speedproblems after updating (Astraweb)

Posted: May 15th, 2012, 12:03 pm
by zombien
I will.

once I have you guys here;

I've been getting these errors after updating. What do they mean? It doesn't effect my files in any way and they work fine

2012-05-15 16:03:09,390 ERROR: Loading Y:\Downloads\incomplete\Whale.Wars.Viking.Shores.S01E03.Into.The.Fire.720p.HDTV.x264-LMAO\__ADMIN__\SABnzbd_article_frxkxc failed
2012-05-15 09:57:15,572 ERROR: Loading Y:\Downloads\incomplete\Greys.Anatomy.S08E22.720p.WEB-DL.DD5.1.H.264\__ADMIN__\SABnzbd_article_r0jz5b failed
2012-05-15 03:45:13,694 ERROR: Loading Y:\Downloads\incomplete\How.I.Met.Your.Mother.S07E23E24.720p.HDTV.X264-DIMENSION\__ADMIN__\SABnzbd_article_voil1w failed
2012-05-15 03:37:49,783 ERROR: Loading Y:\Downloads\incomplete\How.I.Met.Your.Mother.S07E23E24.720p.HDTV.X264-DIMENSION\__ADMIN__\SABnzbd_article_yl3gsa failed
2012-05-15 03:26:46,825 ERROR: Loading Y:\Downloads\incomplete\Bones.S07E13.720p.HDTV.X264-DIMENSION\__ADMIN__\SABnzbd_article_uy53zh failed
2012-05-15 03:22:18,585 ERROR: Loading Y:\Downloads\incomplete\Bones.S07E13.720p.HDTV.X264-DIMENSION\__ADMIN__\SABnzbd_article_hs_c36 failed

Re: Speedproblems after updating (Astraweb)

Posted: May 15th, 2012, 12:16 pm
by shypike
You have your temporary download folder on a network or USB drive?
Not recommended at all. What is Y:?
Did you always use it like that?

Re: Speedproblems after updating (Astraweb)

Posted: May 15th, 2012, 12:44 pm
by zombien
I'm using a NAS and have been for the past 2,5 years or so

Re: Speedproblems after updating (Astraweb)

Posted: May 15th, 2012, 1:14 pm
by shypike
I'm not sure if it is an actual cause,
but using a NAS will use a large part of your (internal) network bandwidth.
Can you check what the result is when you don't use NAS storage but local storage?

Re: Speedproblems after updating (Astraweb)

Posted: May 16th, 2012, 9:02 am
by zombien
Just changed my temporary folder to my local drive and now I get a steady 7MB/s!! That seems to be the cause. thank you very much for your help.