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Queue sticks with newly added item - URL as download title.

Posted: May 13th, 2012, 1:26 pm
by rob00
Hi

Quite often incoming downloads from SickBeard are sticking in the Sab queue and not processing properly as shown here:

Image

At first I assumed the problem must be Sickbeard, but this is what I find after after exmaining the Sab log:

Code: Select all

2012-05-12 03:46:03,497::INFO::[__init__:643] Saving data for SABnzbd_nzo_QLySkf in /home/rob/.sabnzbd/cache/SABnzbd_nzo_QLySkf
2012-05-12 03:46:03,556::INFO::[__init__:643] Saving data for queue9.sab in /home/rob/.sabnzbd/cache/queue9.sab
2012-05-12 03:46:03,889::INFO::[urlgrabber:125] Grabbing URL https://api.nzbmatrix.com/v1.1/download.php?id=1274628&username=rob&apikey=removed&scenename=1
2012-05-12 03:46:25,313::INFO::[urlgrabber:153] Retry URL   
2012-05-12 03:46:25,314::INFO::[urlgrabber:125] Grabbing URL https://api.nzbmatrix.com/v1.1/download.php?id=1274628&username=rob&apikey=removed&scenename=1
2012-05-12 03:46:46,337::INFO::[urlgrabber:153] Retry URL https://api.nzbmatrix.com/v1.1/download.php?id=1274628&username=rob&apikey=removed&scenename=1
2012-05-12 03:46:46,338::INFO::[urlgrabber:125] Grabbing URL https://api.nzbmatrix.com/v1.1/download.php?id=1274628&username=rob&apikey=removed&scenename=1
2012-05-12 03:47:07,361::INFO::[urlgrabber:153] Retry URL https://api.nzbmatrix.com/v1.1/download.php?id=1274628&username=rob&apikey=removed&scenename=1
2012-05-12 03:47:07,362::INFO::[urlgrabber:125] Grabbing URL https://api.nzbmatrix.com/v1.1/download.php?id=1274628&username=rob&apikey=removed&scenename=1
2012-05-12 03:48:31,705::INFO::[nzbqueue:92] Saving queue
2012-05-12 03:48:31,705::INFO::[__init__:643] Saving data for SABnzbd_nzo_QLySkf in /home/rob/.sabnzbd/cache/SABnzbd_nzo_QLySkf

I find that if I go to the URL mentioned above manually, I can download the .nzb file fine. I suppose then that the issue is most likely a temporary issue with nzbmatrix - maybe at the time of the URL fetch, it's getting a 404 page or 0kb nzb? There is not much clue in the log as to what exactly happens.

Is this a known issue and if it happens frequently (which seems to be the case with me) - is there a Sab setting that can defer re-fetching the URL for a few hours?

Many thanks
Rob

Re: Queue sticks with newly added item - URL as download tit

Posted: May 13th, 2012, 1:31 pm
by shypike
If you're using 0.6.15, upgrade to 0.7.0Beta5 (see Announcements).

Re: Queue sticks with newly added item - URL as download tit

Posted: May 13th, 2012, 1:33 pm
by rob00
Thanks shypike. Turns out I'm using 0.5.0. I'll upgrade now!