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500 Internal Server Error

Posted: May 7th, 2012, 5:41 am
by BBulleT
Dear people,

After i added my appi key tomy "Spotplanet" account, i cant open Sabnzbd.
I get the following error message:

--------------------------------------------------------------------------------------------
500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "cherrypy\_cprequest.pyo", line 626, in respond
File "cherrypy\_cprequest.pyo", line 98, in run
File "cherrypy\_cprequest.pyo", line 58, in __call__
File "cherrypy\lib\encoding.pyo", line 233, in gzip
File "cherrypy\lib\http.pyo", line 360, in elements
File "cherrypy\lib\http.pyo", line 188, in header_elements
File "cherrypy\lib\http.pyo", line 158, in from_str
File "cherrypy\lib\http.pyo", line 115, in parse
IndexError: pop from empty list
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I have deleted the install and removed the settings, but reinstalling does not fix the problem.

Version: 0.6.15
OS: Windows 7 64bit
Install-type: Windows installer
Firewall Software: None
Is the issue reproducible? Yes

Kind regards,

RJ

Re: 500 Internal Server Error

Posted: May 7th, 2012, 7:45 am
by shypike
It is probably a bug in the CherryPy library that we used,
but very probably caused by Spotnet sending junk to SABnzbd.
With so little info, there's nothing more I can tell.
But is this a external website sending things to your local SABnzbd?

Re: 500 Internal Server Error

Posted: May 7th, 2012, 9:03 am
by BBulleT
Spotplanet is a NZB database, the website is able to drop the nzb's in to Sabnzb if you provide them with your API. After i encountered the problem, i disabled this function in Spotplanet.

If it is a bug in CherryPy, is it possible for me to reset or reinstall?

Kind regards

Re: 500 Internal Server Error

Posted: May 7th, 2012, 1:41 pm
by shypike
I think SpotPlanet sends garbage.
If you install SABnzbd 0.7.0Beta3 and set logging level to debug,
you can see the actual API calls sent to SABnzbd in the log file.

Re: 500 Internal Server Error

Posted: May 7th, 2012, 5:05 pm
by BBulleT
Well i found the problem, thank you for the help you have given me "shypike".
The problem was within "NetNanny", its a parental control program i was testing for a client of mine.
Disabeling all the blocks did not help, after i closed the hole service down i was able to use Sabnzbd again.

Kind Regards,

RJ