File stuck in queue

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heywoodu
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Posts: 5
Joined: March 31st, 2012, 4:59 pm

File stuck in queue

Post by heywoodu »

Hello,

Since yesterday I am having a problem with SABnzbd. Something I tried to download wasn't complete, so I deleted it, but now it doesn't get out of the queue, no matter what I do.
It also keeps the priority on "forcing", the highest, which I am sure slows down my other downloads, as I cannot put them on the highest priority (I can, but SABnzbd lowers it in a couple of seconds).

So here is what I see:

Image

Does anyone know how to get this one file ('psych-seizoen') out of there? I searched around the Internet for some time of course, but couldn't find the answer.

Kind regards,
heywoodu


PS: I am using version 0.6.10 on Windows 7.
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sander
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Joined: January 22nd, 2008, 2:22 pm

Re: File stuck in queue

Post by sander »

Did you check out http://forums.sabnzbd.org/viewtopic.php?f=3&t=3391 ?
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heywoodu
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Re: File stuck in queue

Post by heywoodu »

Yes, I tried both solutions offered in there, but the first one didn't work (just got a Windows error that something was wrong with the parameter), and for the second one I couldn't locate the folder that should have those files (I found a folder that could be the cache folder, but those files mentioned in that topic weren't there).
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shypike
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Joined: January 18th, 2008, 12:49 pm

Re: File stuck in queue

Post by shypike »

In this case click on the stuck job and you'll get an overview of files waiting to be downloaded.
If it's just a small file, delete it and the job will finish.
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heywoodu
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Joined: March 31st, 2012, 4:59 pm

Re: File stuck in queue

Post by heywoodu »

All I see when I click on the stuck job is this:

Image


When I click on any other job (that works, only a lot slower than usual) I do see a list of files waiting to be downloaded, I only get this screen with the stuck job...
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shypike
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Joined: January 18th, 2008, 12:49 pm

Re: File stuck in queue

Post by shypike »

Strange, this means that there are no files to be downloaded any more.
(This particular display error is handled better in the next release).
Does it help to restart SABnzbd?
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heywoodu
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Joined: March 31st, 2012, 4:59 pm

Re: File stuck in queue

Post by heywoodu »

With restarting SABnzbd you mean closing the tab in Chrome and open it again right? I tried that several times (even restarted Chrome itself), but nothing changed...
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sander
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Joined: January 22nd, 2008, 2:22 pm

Re: File stuck in queue

Post by sander »

heywoodu wrote:With restarting SABnzbd you mean closing the tab in Chrome and open it again right? I tried that several times (even restarted Chrome itself), but nothing changed...
No; that wont restart SABnzbd. Method to restart: in the webinterface go to Options (right upper corner), then select Restart.

(Or: reboot your computer)
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heywoodu
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Joined: March 31st, 2012, 4:59 pm

Re: File stuck in queue

Post by heywoodu »

Thank you very much, the stuck file is gone!
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