SABnzbd Forums

Hi guys

Hope someone can help me here.
I have recently run behind drastically with my NZB downloads (+- 1 year, and on top of that suffered a HDD failure or two). So yes - basically when i managed to get my internet up and going again, i coupled sabnzbd with sickbeard, and let it fly.

problem is - a day or two later, my queue was sitting at over 1.3TB ( mostly SD tv series episodes - so you can imaging how many nzb's that was(have roughly 3500 in my nzb backup directory).

all good and well - sabnzbd is happily downloading at it, so no problems on actually connecting and retrieving the info from my configured usenet servers.

My issue as per subject line - when i click on the queue tab , it hangs for about a minute or two, and then produces the following error message :

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "cherrypy\_cprequest.pyo", line 618, in respond
File "cherrypy\_cpdispatch.pyo", line 25, in __call__
File "sabnzbd\interface.pyo", line 633, in index
File "_Program_Files__x86__SABnzbd_interfaces_Classic_templates_queue_tmpl.py", line 838, in respond
File "Cheetah\DummyTransaction.pyo", line 32, in getvalue
MemoryError


My machine is more than capable (have bout 2GB RAm free) and is running an i5 quad core - so i doubt it that.

Can someone throw some light on how i could resolve this issue? (my main reason for asking - is that i want to relieve the list of grabbed nzb's by obtaining some of the data from other sources(aka friends ) - but then i need to be able to stop the files from downloading in order to save time/bandwidth and avoid duplicates

Thank for assisting

Neo_x

PS

sorry forgot to add :

Version: version 0.6.15
OS: Windows 7 ultimate 64-bit service pack 1
Install-type: Windows Installer
Skin (if applicable): Classic - lightblue
Firewall Software: Avira
Are you using IPV6? no
Is the issue reproducible? yes (not sure on cause of issue tho...)

*
Solved as per shypike's assistance - using a Plush in stead of Classic skin did the trick

So what is your question? If you want to delete the queue, I would stop SABnzbd, look for the file "queue9.sab" on your harddisk and delete it. Then start SABnzbd.

sander wrote:So what is your question? If you want to delete the queue, I would stop SABnzbd, look for the file "queue9.sab" on your harddisk and delete it. Then start SABnzbd.

i am not sure what NZB's is still in the que waiting to be downloaded - assuming that deleting the que will require me to re-add nzb's?
*keep in mind that sickbeard adds nzb's in a smart way - newly aired episodes is pushed in on top of the que - ie the date/time modified in the nzb backup folder is not a good way to determine what downloads is still possibly in the que..*


yes i know deleting the que and starting afresh is one of the ways.... but its going to take alot of effort to restart the download process?

is there a way to analyze the error and find a work around? ( ie for example changing the skin or increasing the allocated memory? ( the crash seems to happen in the region of 800MB of memory assigned to sabnzbd. ie when i open up the que, sabnzbd process slowly increases from about 300MB to about 798 MB before the error happens..)

i thought about deleting the que, setting sickbeard to re-download all episodes, and re-adding all other nzb's - but i am scared it is just going to repeat the issue.


ideas anyone?

With an extremely large queue and history you should not use the Classic skin, use Plush or Smpl instead.

shypike wrote:With an extremely large queue and history you should not use the Classic skin, use Plush or Smpl instead.

you sir - Are my hero!!!

working now with Plush skin. Thank you very much!