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500 Internal Server Error in wizzard step 4

Posted: March 1st, 2012, 1:28 pm
by Intimo
Hello,
I keep getting this error when trying to finish the wizzard.

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "/opt/sybhttpd/localhost.drives/SATA_DISK/Apps/SABnzbd/cherrypy/_cprequest.py", line 618, in respond
cherrypy.response.body = self.handler()
File "/opt/sybhttpd/localhost.drives/SATA_DISK/Apps/SABnzbd/cherrypy/_cpdispatch.py", line 25, in __call__
return self.callable(*self.args, **self.kwargs)
File "/opt/sybhttpd/localhost.drives/SATA_DISK/Apps/SABnzbd/sabnzbd/wizard.py", line 200, in four
info['access_url'], info['urls'] = self.get_access_info()
File "/opt/sybhttpd/localhost.drives/SATA_DISK/Apps/SABnzbd/sabnzbd/wizard.py", line 218, in get_access_info
addresses = socket.getaddrinfo(host, None)
gaierror: [Errno -2] Name or service not known

Anyone knows how to solve this?

Re: 500 Internal Server Error in wizzard step 4

Posted: March 1st, 2012, 2:09 pm
by shypike
Which version of SABnzbd are you using?
What kind of package?
It's very likely that your system doesn't know it's own IP address
or refuses to resolve its own name into an IP.