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Re: error message timeout
Posted: May 17th, 2016, 4:51 am
by sander
Lekkerbru wrote:xennews works fine and has been tested
Do you mean it works now?
Re: error message timeout
Posted: May 17th, 2016, 4:55 am
by Lekkerbru
Also I have turned off software called little snitch which asks if want to allow sites etc. Checked firewall and nothing
Re: error message timeout
Posted: May 17th, 2016, 4:56 am
by Lekkerbru
my xennews worked as a friend of mine tried my details using his sabnzdb, but he has a PC and no problems whereas something seems to be stopping my sabnzbd linking to my xennews
Re: error message timeout
Posted: May 17th, 2016, 6:09 am
by Lekkerbru
Still not working i'm afraid

really appreciate all your support in trying to fix it
Re: error message timeout
Posted: May 17th, 2016, 6:29 am
by sander
So:
you can't reach xennews
you can reach eweka
Strange. I don't understand what is going on. So some trial-n-error aka analys: Can you fill out these servers (which are the IP-addresses for xennews), with your xennews credentials:
81.171.92.194
81.171.118.173
What is the result?
Re: error message timeout
Posted: May 17th, 2016, 6:36 am
by Lekkerbru
Put these as the host in the server section?
sorry very new to this
Re: error message timeout
Posted: May 17th, 2016, 6:38 am
by sander
Lekkerbru wrote:Put these as the host in the server section?
Yes. Create two new server settings.
Re: error message timeout
Posted: May 17th, 2016, 6:42 am
by Lekkerbru
done what you said and it's working. Tried both and ok

Thanks so much for your help and patience with this. had no idea what was wrong with it
Re: error message timeout
Posted: May 17th, 2016, 8:16 am
by sander
Good that it works, but it's not good that we can't find out the reason. So let's go one step deeper:
Click on the Wrench symbol (upper right corner), then Show Logging. Open the download sabnzbd.log log file. Find a line like this:
Code: Select all
2016-05-17 15:13:49,492::INFO::[happyeyeballs:111] Quickest IP address for news.xennews.com (port 119, ssl 0, preferipv6 True) is 81.171.92.194
So with "Quickest IP address for news.xennews.com" in it.
Post the output here.
Re: error message timeout
Posted: May 17th, 2016, 10:59 am
by Lekkerbru
Hi there
Downloaded log and no such line in there i'm afraid. My friend who had logged into my xennews account to try on his sabnzbd was thinking it could have been DNS issues with the xnenews line linked to the host
Re: error message timeout
Posted: May 18th, 2016, 8:55 am
by sander
If there is no "happyeyeballs" line, it means your name resolving gives max 1 IP address. That is strange. DNS problem?
You can only find out if you can get a terminal login on your box running SABnzbd. I don't know if you can do that. If so, type this on the terminal prompt:
and
Post the output here.