Downloads hang on nearly complete.

[benwainwright]

Hey there. I was wondering if someone could help me with the following problem: I currently have Sab running on an ubuntu file server. I keep getting to a situation where files will download to NEARLY complete, and just sit there. Currently I have four with full yellow bars and like 8 MB to go. Three of them have been sitting there for days.

Is this a bug, or have a set something wrong?

[shypike]

You're using Astraweb?

[benwainwright]

Usenetserver with Blocknews as a backup

[shypike]

Did you set retries to a low number (default is 3) in Config->Switches ?
What is the server timeout in Config->Servers?

When one of the servers doesn't respond to missing articles (instead of saying "no"),
the time per article will be "retries"x"timeout", so 3 and 120 will take 6 minutes per article.

[benwainwright]

Hi there

Retries is set at 3

Blocknews timeout is set at 120
Usenetserver timeout is set at 120

I'm not sure why that would cause items to hang around in my download queue for *days* though...

[shypike]

Click on the entries in the queue.
The next page should show the files which are still incomplete.
Is there a pattern?

[benwainwright]

I'm not certain what you mean. What kind of pattern? As in for the kind of jobs that are hanging?

[shypike]

Are the same kind of files always hanging in each job?

[benwainwright]

Not as far as I can tell...

[shypike]

If very few data is still left, you can set the "priority" to Stop.
That will send the job to the processing queue.
Other than that, I have no idea what can be going on.
You might also try a SABnzbd restart of a full queue repair (from Status page).