sabnzbd does not start anymore [Ubuntu]

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
chene
Newbie
Newbie
Posts: 1
Joined: September 3rd, 2013, 7:55 pm

sabnzbd does not start anymore [Ubuntu]

Post by chene »

hi all,

I've had my sabnzbd running for several months and now it does not start properly anymore. I have the error log attached below. I seek your help as I do not know where to debug this problem and google search on error message did not help. First off, my system:

lubuntu 12.04 64bits
version: 0.7.11-0ubuntu1~jcfp1~quantal installed via ubuntu PPA repository
no firewall (other than the router)
no using IPV6
problem IS reproducible.

The access to sabnzbd is via https to port 9090. I first noticed the problem when I no longer was able to access the web interface, as the web server wasn't running. I then restart the sabnzbd manually via /etc/init.d script but it did not fix the problem. Restarting the machine did not help either.

The error log is attached below. Can anyone please help me in terms of where to start to debug this?

any help is very much appreciated,

Code: Select all

Exception in thread CP WSGIServer Thread-22:
Traceback (most recent call last):
  File "/usr/lib/python2.7/threading.py", line 552, in __bootstrap_inner
    self.run()
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1295, in run
    conn.communicate()
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1212, in communicate
    req.simple_response("408 Request Timeout")
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 612, in simple_response
    self.wfile.sendall("".join(buf))
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1126, in sendall
    return self._safe_call(False, super(SSL_fileobject, self).sendall, *args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1078, in _safe_call
    return call(*args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 748, in sendall
    bytes_sent = self.send(data)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1129, in send
    return self._safe_call(False, super(SSL_fileobject, self).send, *args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1108, in _safe_call
    raise FatalSSLAlert(*e.args)
FatalSSLAlert: [('SSL routines', 'SSL23_WRITE', 'ssl handshake failure')]

Exception in thread CP WSGIServer Thread-22:
Traceback (most recent call last):
  File "/usr/lib/python2.7/threading.py", line 552, in __bootstrap_inner
    self.run()
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1295, in run
    conn.communicate()
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1212, in communicate
    req.simple_response("408 Request Timeout")
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 612, in simple_response
    self.wfile.sendall("".join(buf))
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1126, in sendall
    return self._safe_call(False, super(SSL_fileobject, self).sendall, *args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1078, in _safe_call
    return call(*args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 748, in sendall
    bytes_sent = self.send(data)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1129, in send
    return self._safe_call(False, super(SSL_fileobject, self).send, *args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1108, in _safe_call
    raise FatalSSLAlert(*e.args)
FatalSSLAlert: [('SSL routines', 'SSL23_WRITE', 'ssl handshake failure')]

Exception in thread CP WSGIServer Thread-22:
Traceback (most recent call last):
  File "/usr/lib/python2.7/threading.py", line 552, in __bootstrap_inner
    self.run()
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1295, in run
    conn.communicate()
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1212, in communicate
    req.simple_response("408 Request Timeout")
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 612, in simple_response
    self.wfile.sendall("".join(buf))
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1126, in sendall
    return self._safe_call(False, super(SSL_fileobject, self).sendall, *args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1078, in _safe_call
    return call(*args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 748, in sendall
    bytes_sent = self.send(data)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1129, in send
    return self._safe_call(False, super(SSL_fileobject, self).send, *args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1108, in _safe_call
    raise FatalSSLAlert(*e.args)
FatalSSLAlert: [('SSL routines', 'SSL23_WRITE', 'ssl handshake failure')]

Exception in thread CP WSGIServer Thread-23:
Traceback (most recent call last):
  File "/usr/lib/python2.7/threading.py", line 552, in __bootstrap_inner
    self.run()
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1295, in run
    conn.communicate()
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1212, in communicate
    req.simple_response("408 Request Timeout")
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 612, in simple_response
    self.wfile.sendall("".join(buf))
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1126, in sendall
    return self._safe_call(False, super(SSL_fileobject, self).sendall, *args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1078, in _safe_call
    return call(*args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 748, in sendall
    bytes_sent = self.send(data)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1129, in send
    return self._safe_call(False, super(SSL_fileobject, self).send, *args, **kwargs)
  File "/usr/share/sabnzbdplus/cherrypy/wsgiserver/__init__.py", line 1108, in _safe_call
    raise FatalSSLAlert(*e.args)
FatalSSLAlert: [('SSL routines', 'SSL23_WRITE', 'ssl handshake failure')]
Top
User avatar
sander
Release Testers
Release Testers
Posts: 9429
Joined: January 22nd, 2008, 2:22 pm

Re: sabnzbd does not start anymore [Ubuntu]

Post by sander »

version: 0.7.11? Why not updated? First run

sudo apt-get update && sudo apt-get upgrade

That should give 0.7.16

If the problem still exists, and assuming you googled the error message and didn't find anything, I would do this:

Stop sabnzbd
find and open ~/.sabnzbd/sabnzbd.ini (or the ini file you use),
therein, find "enable_https = 1" and change it into "enable_https = 0"
save and exit
start sabnzbd

Does that work?
Top
Post Reply

Return to “General Help”