Downloads completing but marked as failed

[mrThirsty]

Hi All,

I am using CouchPotato with SABNZBD (latest versions), I find that CP is finding nzb files and sending them through, logs on both sides indicate that they are sent and they show up in the download queue and the file completes successfully.

Once a download finishes then it is not added to the history list, it essentially doesn't exist in SABNZBD any more. When looking at the logs I find the following:

2013-04-16 20:26:21,348::DEBUG::[__init__:863] Loading data for SABnzbd_nzo_e3w3yg from C:\Media\Temp\Jack.Reacher.2012.DKSUBS.720p.WEBRiP.x264-iRL.cp(tt0790724)\__ADMIN__\SABnzbd_nzo_e3w3yg
2013-04-16 20:26:21,565::ERROR::[__init__:879] Loading C:\Media\Temp\Jack.Reacher.2012.DKSUBS.720p.WEBRiP.x264-iRL.cp(tt0790724)\__ADMIN__\SABnzbd_nzo_e3w3yg failed
2013-04-16 20:26:21,565::INFO::[__init__:880] Traceback:
Traceback (most recent call last):
File "sabnzbd\__init__.pyo", line 871, in load_data
EOFError
2013-04-16 20:26:21,565::ERROR::[__init__:879] Loading C:\Media\Temp\Jack.Reacher.2012.DKSUBS.720p.WEBRiP.x264-iRL.cp(tt0790724)\__ADMIN__\SABnzbd_nzo_e3w3yg failed
2013-04-16 20:26:21,565::INFO::[__init__:880] Traceback:
Traceback (most recent call last):
File "sabnzbd\__init__.pyo", line 871, in load_data
EOFError

If I go and locate the above downloaded movie, I am able to successfully unpack the movie and even watch it.

This only happens with nzb files from CouchPotato, Sickbeard and other NZB search apps work fine and all my nzb searchers use the same nzb provider. I have also noticed that sometimes the movie is moved to the completed movies folder, and sometimes it stays in the temp folder.

[shypike]

I cannot diagnose anything without more info.
Set an NZB backup folder in Config->Folders.
Pause SABnzbd and let CP add an NZB.
The backup folder will contain a nzb.gz file of the same name as the nzb.
Emal that nzb.gz file to bugs@sabnzbd.org adding also the URL of this message.