Downloads Dissappearing

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OliverRC
Newbie
Newbie
Posts: 3
Joined: October 9th, 2012, 1:46 am

Downloads Dissappearing

Post by OliverRC »

I recently upgraded to 0.7.4, the installation went smoothly.

However CouchPotato queued up "The Expendables 2" in 1080p in the evening but it had disappeared from my download list when I check in the morning. ???
There was nothing in History (neither success or failure) it just seems the download had vanished.

I tried with 2 other versions of the movie but all disappear like ghosts in the night...

What is strange is that Sickbeard found some episodes and those downloaded successfully.

What is the problem? Why no errors? The only thing I could see in the System Log was "Suspect problem in Downloader" ???

Not sure what is wrong.
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shypike
Administrator
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Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Downloads Dissappearing

Post by shypike »

Check the Status page, Queue repair.
You may find a lost job there.
OliverRC
Newbie
Newbie
Posts: 3
Joined: October 9th, 2012, 1:46 am

Re: Downloads Dissappearing

Post by OliverRC »

That didn't seem to show any downloaders:

I exported my log noticed alot of these
2012-03-29 15:33:00,479::INFO::[downloader:607] Thread 2@europe-ssl.newsdemon.com:563: timed out
2012-03-29 15:33:00,480::INFO::[newswrapper:223] Failed to connect: (10038, 'Socket operation on non-socket') 2@europe-ssl.newsdemon.com:563
2012-03-29 15:33:02,480::INFO::[downloader:351] 39@europe-ssl.newsdemon.com:563: Initiating connection

Looks like newsdemon is timing out. But why does the download disappear completely? Surely it should fail and got into the history.

I reinstalled of the binaries but that didn't work either.
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shypike
Administrator
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Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Downloads Dissappearing

Post by shypike »

Possibly you are using the SSL address of the Usenet server without telling SABnzbd to use SSL.
Or the other way around.
Arcain
Newbie
Newbie
Posts: 1
Joined: November 19th, 2012, 6:37 am

Re: Downloads Dissappearing

Post by Arcain »

Noticed the same thing recently. It's actually a CouchPotato problem. The new version (v2) has an option called "Delete Failed" in "Downloaders" category in settings. If it's marked and it is by default it'll delete the download from Sabnzbd history when the download fails to download, verify or repair. Once you uncheck it, it'll stay in history.
OliverRC
Newbie
Newbie
Posts: 3
Joined: October 9th, 2012, 1:46 am

Re: Downloads Dissappearing

Post by OliverRC »

@Arcain, you're a legend dude!! It just is inconsistent as some failed movies still show up in SabNZBd's history it is just the odd one that gets removed.
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