Cannot create final folder =[ [Synology NAS DS413j ]

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propete10
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Cannot create final folder =[ [Synology NAS DS413j ]

Post by propete10 »

Hi Guys,

I've got a problem in SABNZBD that stops post processing of my music category files. for the record prior to December 2012 I never had this issue and to be honest I've left it more and more and just hoped that it would go away with a new version. I'm not aware of anything that I have changed which would impact this but never say never =]

Basically, post processing of this category fails with the error: "» PostProcessing was aborted (Cannot create final folder /volume1/music/SOME_MUSIC_DIRECTORY)".

All other categories that use different directories on "volume1" all work fine, the music category is the only category that uses the music folder.

I have been scouring the web for the last few weeks and trying several things to resolve this but I'm now at a loss. My system is a Synology NAS DS413j running DSM version 4.1 (a Linux GUI for synology customers)
I am a complete linux newb but have used some basic SSH commands already for viewing running processes etc. Therefore if i need to check anything using SSH would you mind also providing newb guidelines =] (sorry)

Thanks very much for your help and keep up the fantastic work for SABNZBD! (P.s. If you fix the problem I promise to donate some money as its super awesome ) O0

Pete
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sander
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Re: Cannot create final folder =[

Post by sander »

propete10 wrote: Basically, post processing of this category fails with the error: "» PostProcessing was aborted (Cannot create final folder /volume1/music/SOME_MUSIC_DIRECTORY)".

All other categories that use different directories on "volume1" all work fine, the music category is the only category that uses the music folder.
So ... what happens when you Category 'music' save to /volume1/music-new/ ?
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propete10
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Re: Cannot create final folder =[

Post by propete10 »

Hi there, when I upload an nzb to SABNZBD and select music as the category the file is correctly download and as soon as the post processing starts I get the following error:
Image

My category for music is set up as follows:

Image

No new directory for this music is created in "/volume1/music" it only remains fully downloaded but unprocessed in the Temporary Download Folder which is set to: "/volume1/NAS/Data/incomplete"

Thanks,
Pete
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sander
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Re: Cannot create final folder =[

Post by sander »

Did you understand my post? Maybe it was not clear?
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propete10
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Re: Cannot create final folder =[

Post by propete10 »

Ahh now I understand,

Yes /volume1/music-new will NOT be created either (sorry for the mix up)
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sander
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Re: Cannot create final folder =[

Post by sander »

propete10 wrote:Ahh now I understand,

Yes /volume1/music-new will be created ok
So ... problem solved with this work-around?

(You can really solve the /volume1/music/ problem, but it involves ssh and linux-rights. The above method is easier, as you will notice ;) )
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sander
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Re: Cannot create final folder =[

Post by sander »

propete10 wrote:Ahh now I understand,

Yes /volume1/music-new will NOT be created either (sorry for the mix up)
Oh, you've edited to "NOT"? What happens with the download?
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propete10
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Re: Cannot create final folder =[

Post by propete10 »

Hey Sander,

The download completes perfectly as expected and the new file is collected ok.
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propete10
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Re: Cannot create final folder =[ [Synology NAS DS413j ]

Post by propete10 »

Does anyone else have any ideas? =[
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sander
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Re: Cannot create final folder =[ [Synology NAS DS413j ]

Post by sander »

propete10 wrote:Does anyone else have any ideas? =[
I'm confused; you said "The download completes perfectly as expected and the new file is collected ok." ... so I understood the problem was solved? ???
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propete10
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Re: Cannot create final folder =[ [Synology NAS DS413j ]

Post by propete10 »

Aha, sorry for the confusion. I only meant that the download completes perfectly when i use another directory other than "/volume1/music" for the "music" category.

Unfortunately I really want to use the "/volume1/music" as I have other devices that link to this to play music from and it is easier to manage the music all in one place.

Thanks Sander,
Pete
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sander
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Re: Cannot create final folder =[ [Synology NAS DS413j ]

Post by sander »

So: " /volume1/music-new" works?

If so: you have to set the correct user/owner and richts on the directory "/volume1/music/" . It is system dependent how to do that: it probably can be done via SSH and chmod/chown, and possibly via the GUI of your NAS. You will probably get more details in a forum dedicated to Synology (not in a SABnzbd forum)

HTH
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propete10
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Re: Cannot create final folder =[ [Synology NAS DS413j ]

Post by propete10 »

Ok Sander, many thanks for your excellent advice I understand now and will look to check / modify these permissions. Can I PM you for guidelines to do this through SSH? (as I'd like to learn more on this anyway). Perhaps you are on mIRC instead?
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sander
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Re: Cannot create final folder =[ [Synology NAS DS413j ]

Post by sander »

propete10 wrote:Ok Sander, many thanks for your excellent advice I understand now and will look to check / modify these permissions. Can I PM you for guidelines to do this through SSH? (as I'd like to learn more on this anyway). Perhaps you are on mIRC instead?
Sorry, but no; I don't do PM. And I haven't got a Synology. There must be advice on the Internet how to use SSH or the GUI.
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