No download happening

[edkedk]

Hi,

Any solution yet to this problem ?
Tonight I installed Sabnznd 0.7.6 from source onto my Slackware Linux 14 server, and I have exactly the same issue.
When I submit a valid NZB I see the queue with all items belonging to the NZB package, but nothing happens. It just sits there doing nothing, no downloading at all.
The queue and file structure is being made in my "incomplete" folder, so that is okay too.
File rights are correct, full control for sabnzb do write to destination folders.

I have tested my newsserver connection in the webinterface, which is succesfull.

The only error I can see in the debug log is:
"Cannot register with Growl [Errno 111] Connection refused"

Is this the cause of not downloading ?


Merry Christmas to you all.
Hope someone have a clue where to look for a solution.

Cheers,
Erik

[edkedk]

I have tried 0.7.7 version just yet, no difference at all
Also I have turned off the notification to Growl (defaults to ON), wich gave me the 111-error in 0.7.6.
Now I have no errors in the log, but still nothing happens.
I tried clear the cache, re-init file structure in SabNZBd, delete all queue items and nzb data, re-upload the same NZB again, even tried another new NZB which works on my other PC.

[sander]

Can you check and answer the same questions as in http://forums.sabnzbd.org/viewtopic.php?t=12404

[edkedk]

Hello Sander,

I check every post from your link, and I get stuck at one question. There should be a cause of my problem somehow.
All queue entries of the belonging NZB have a square icon (html checkbox) in front of them, instead of an arrow. That indicates that all queue entries are paused ?
The symbol in the upper right corner is yellow. There is an arrow on the top left, the main line of the NZB. Status says it is downloading. When I refresh the browser screen every 4-5 seconds, I do not see any change in downloaded data amount. So it is stil pausing somwhere.

I have tried the windows latest version of Sabnzbd on my laptop, that also dit not work right out of the box, I had to disable the notification to Growl, and after restarting Sabnzbd on Windows, it started downloading.

But on my linux server, I also disabled notfiy to Growl, restarted Sabnzbd, but still no downloading. I checked the sabnzbd.ini file in the root folder. There is Growl disabled.
Thank you for reply so far.

[sander]

what if you unpause?
can you post a screendump (with content names blacked out)?

[edkedk]

Hello Sander,

Here my screenshots:

http://i.imgur.com/OM1J0.jpg

http://i.imgur.com/COVRW.jpg

If you need more, I am willing to make them.

[sander]

Which version of SABnzbd are you running?

FWIW: the second image is too much small.

EDIT:

You say 0.7.7, but the theme looks different than on my SABnzbd ...

[edkedk]

I use SABNzbd 0.7.7, the theme is the default Gold theme.

When I look at the second image, I get normal size and it is not thumbnail ?
Anyway, the queue items have a square in front of them, no downloading happening. I tried Pause/Resume a few times but did not help.

[sander]

How did you put the .NZB in the queue: a pure .NZB file, or an URL, or via sickbeard?

[edkedk]

A pure NZB file, I choose the button "Add NZB" then browse to the nzb file on local harddisk of my laptop, then I choose upload nzb to the sabnzbd.
I use the standard SabNzbd interface (Web GUI)

I have set logging to debug level 2, when I look at the log file directly after uploading the nzb file, I can see that the "incomplete" folder is occupied with entries, all items added to queue ended by "/__ADMIN__". The titlename looks correct:

2012-12-26 11:34:51,187::DEBUG::[__init__:822] Saving data for SABnzbd_nzf_qaxMnx in /streamer/movie/incomplete/xxxxxx/__ADMIN__
2012-12-26 11:34:51,188::INFO::[nzbstuff:426] File xxxxxxxxx - [84/87] - "xxxxxx.xxxx.PAR2" yEnc (1/134) added to queue
2012-12-26 11:34:51,194::DEBUG::[__init__:822] Saving data for SABnzbd_nzf_SrmeUy in /streamer/movie/incomplete/xxxxxx/__ADMIN__
2012-12-26 11:34:51,195::INFO::[nzbstuff:426] File xxxxxxxxxxx - "xxxxxx.vol143+33.PAR2" yEnc (1/134) added to queue
2012-12-26 11:34:51,201::DEBUG::[__init__:822] Saving data for SABnzbd_nzf_wc4DXC in /streamer/movie/incomplete/xxxxxx/__ADMIN__

[sander]

I would do this:

Stop SABnzbd, remove sabnzbd.ini, start SABnzbd which should start the wizard, fill it out with the minimum info (=newsserver only), and put in a small .NZB.

If that doesn't work, also add newszilla.xs4all.nl and nova.planet.nl as newsservers, and try again. EDIT: you should get Warnings for those servers. If not, SAB is not even trying anything...

[edkedk]

Ok I will do that later today, now I have to go.
Thanks so far.

[edkedk]

sander,

It is solved now, sabnzbd working 100%.
I deleted the whole .sabnzbd folder in mijn linux root account, and started the daemon again and in the wizard I edited the news server only just like you said.
And I used the default folder location, that works good.
Now I have set my final folder locations where I want the downloaden stuff, and now all is good.
I guess it was something to do with rights on the filesystem.

Thank you for help.
Erik

[frlinux]

Hello,

Found time to work on this tonight. Interesting things happened. So I used that exact same document to install : http://pastebin.com/a81F5DXa

Funny thing is CentOS 6.3 with latest SABnzbd (tried 0.7.8 tonight) still fails being stuck doing nothing. I installed a VM on CentOS 5.8 with the exact same instructions and it worked out of the box. I am failing to understand where the difference lies but regardless, CentOS 6.3 will just not work for me.

Weird one really.