Saving .nzb.gz failed

[nuxt]

Ever since nzbmatrix went down and I've been using alternative resources for sickbeard/couchpotato, I'm getting "Saving XXXXXXX .nzb.gz failed"

Any ideas? Happens when I use sabconnect++ with chrome as well, is this restricted to nzb search engines? Thanks.

[nuxt]

bump

[shypike]

Where do you see this message?

[nuxt]

In the latest warnings tab in SABnzbd

[shypike]

Open the log file on SABnzbd's status page
and look for error/warning messages like these.
List the full error or warning here.

[nuxt]

That is the full error

Where i put XXXXX is just the file name.

[shypike]

There is more info in the log.
Have you looked there?

[nuxt]

Ah never mind then, this happened a few days ago and i dont have anything need downloading atm... so the log will be like searching through a needle in a haystack.

May be worth having a general log and a error log to help separate things in future, just a suggestion.

[guycopy]

Hi,

I'm also getting this error for every movie snatched with CouchPotato.
Here's an example from the log:

2012-12-16 22:57:08,025::ERROR::[__init__:569] Saving D:\Downloads\_incomplete\40023-FULL-a.b.foreignEFNet- The.Bourne.Ultimatum.2007.MULTi.1080p.BluRay.x264.DTS-FHD -001108 - fhd-ultimatum.10\__ADMIN__\40023-FULL-a.b.foreignEFNet- The.Bourne.Ultimatum.2007.MULTi.1080p.BluRay.x264.DTS-FHD -001108 - fhd-ultimatum.10.nzb.gz failed
2012-12-16 22:57:08,025::INFO::[__init__:570] Traceback:
Traceback (most recent call last):
File "sabnzbd\__init__.pyo", line 564, in save_compressed
File "gzip.pyo", line 95, in __init__
IOError: [Errno 2] No such file or directory: '40023-FULL-a.b.foreignEFNet- The.Bourne.Ultimatum.2007.MULTi.1080p.BluRay.x264.DTS-FHD -001108 - fhd-ultimatum.10.nzb.gz'

Notice that the movie is downloaded and unpacked without any issues despite the error.
Can you please assist?

Thanks,
Guy

[shypike]

Should have guessed this earlier.
The total path is too long for Windows.
Use the Special setting "folder_max_length" in Config->Special for this.
Set it to 50, this will trim the individual path elements to 50, which should keep the total within the maximum of 254.

[kevindd992002]

I'm getting the same error. Why can't we set 253 if the maximum is 254?

[shypike]

Because it's the maximum size of each path element, not of the total path.
So, if you were to use 3, then this conversion would be done:
/my/waytoolong/path -->. /my/way/pat

[kevindd992002]

I still don't get it. If you set it to 253, then the maximum size of each path element would be 253 which is still less than the 254 max limit. So what is the problem with that?

[shypike]

The TOTAL path size must be below 254.

[kevindd992002]

Now I got it. Thanks.