Stuck big file - can I remove it not using web-interface?

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fringie
Newbie
Newbie
Posts: 3
Joined: October 28th, 2012, 2:48 am

Stuck big file - can I remove it not using web-interface?

Post by fringie »

Version: 0.7.4
OS: Debian Squeeze (Dlink DNS-320 NAS)
Install-type: Installed with some guide for Dlink on a page I found so I guess Python/NAS??
Skin (if applicable): Default?
Firewall Software:
Are you using IPV6? no
Is the issue reproducible? yes

Having problem with big files (read some post about it).

I guess the problem is that the Dlink NAS isn't that powerfull when it comes to cpu and memory.

If I download small stuff (up to 1.9 Gb) there is no problem but sometimes I get these big files from Sickbeard. And it becomes to much. Problem is Sabnzbd web page stops responding and if it responds it stands loading Queue and history and the list never shows up.

Had this problem one time before and I managed to get the page up after about 20 tries. And managed to delete the big file in queue, restart the server and stuff were back to normal.

Now it happened again, got a big download on 40Gb and it's stuck at about 15-16Gb, restarting the server a couple of times I finally managed to get up the list and tried to delete the download. But now it just stands there. The item greyed and nothing more happens.

Is there a way to delete that single item offline using vi or some other editor (or any other way) without cleaning the whole queue? Or as a last resort cleaning the whole queue.

One thing that struck me was to delete the folder for this download in incomplete, but I guess that won't help?

Or is there something else I can do?

/F
fringie
Newbie
Newbie
Posts: 3
Joined: October 28th, 2012, 2:48 am

Re: Stuck big file - can I remove it not using web-interface

Post by fringie »

Also get's this sometimes. I guess it's timeout when the workload gets to big?

Code: Select all

Unrecoverable error in the server.
Traceback (most recent call last):
  File "/home/fringie/SABnzbd-0.7.4/cherrypy/_cpwsgi.py", line 79, in setapp
    s, h, b = self.get_response()
  File "/home/fringie/SABnzbd-0.7.4/cherrypy/_cpwsgi.py", line 219, in get_response
    response = self.request.run(meth, path, qs, rproto, headers, rfile)
  File "/home/fringie/SABnzbd-0.7.4/cherrypy/_cprequest.py", line 579, in run
    raise cherrypy.TimeoutError()
TimeoutError
User avatar
shypike
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Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Stuck big file - can I remove it not using web-interface

Post by shypike »

The timeouts in the webserver are quite high, but under very high loads it can go wrong.
I think in this case only a blunt instrument will work.
Stop SABnzbd.
Use a terminal program (ssh or putty) to get a command prompt on the NAS.
Go to the "temporary download folder" and remove the complete folder of the problematic job.
Then start SABnzbd again, it will forget the removed job.
fringie
Newbie
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Posts: 3
Joined: October 28th, 2012, 2:48 am

Re: Stuck big file - can I remove it not using web-interface

Post by fringie »

Worked.Thanx!
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