(NEWB) Unpacking Errors

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
bizzzk
Newbie
Newbie
Posts: 7
Joined: October 10th, 2012, 8:38 am

(NEWB) Unpacking Errors

Post by bizzzk »

Hey guys!

I would kindly appreciate some help here since I am quite new to this. I am good at following instructions and have verything set up according to guides and the downloading is working fine as is Sickbeard communicating with SABnzbd. But heres the problem im having.

First:
I am running OSX 10.8.2
Using Chrome
SABNZBD 0.7.4
And latest Sickbeard and github etc.

My setup:
Incomplete folder --> Complete folder (Should unpack+repair+delete files) --> Move to the destination folder Sickbeard created (for example HIMYM)

To the problem.


When a download is completed I get a failed message "Download failed". But thats acutally not whats happenings since I can find the file in the "completed" folder I have and play the show.

BUT SABnzbd or Sickbeard doesnt post-process and/or unpacks the file correctly to the destination folder. I just get an failed moving x to y kinda thing.

Heres a Pastebin of the error.
http://pastebin.com/96KsGx3W

So I would gladly appreciate some help on how I should do this so it works. Lastly I had one episode working (heres pastebin http://pastebin.com/DfmVySfT) all the rest have failed.

I have looked over the FAQ and the only thing I found is to kill the par2 process in manager task, but I cant find it either.
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: (NEWB) Unpacking Errors

Post by shypike »

Disable folder renaming in Config->Switches.
Some operating systems (Windows) are paranoid about renaming folders
and sometimes others don't know how to deal properly with renaming on external volumes.
bizzzk
Newbie
Newbie
Posts: 7
Joined: October 10th, 2012, 8:38 am

Re: (NEWB) Unpacking Errors

Post by bizzzk »

Will try this and report back! Thank you!
bizzzk
Newbie
Newbie
Posts: 7
Joined: October 10th, 2012, 8:38 am

Re: (NEWB) Unpacking Errors

Post by bizzzk »

Nope it did not work at all, got an exact error as you can see in the pastebin attached. And im not running windows im running mac :)

http://pastebin.com/zFHwE9BU
bizzzk
Newbie
Newbie
Posts: 7
Joined: October 10th, 2012, 8:38 am

Re: (NEWB) Unpacking Errors

Post by bizzzk »

Going to bump this, havent had any luck at all!
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: (NEWB) Unpacking Errors

Post by shypike »

There's something wrong with access rights on your external hard disk.
How is it formatted?
bizzzk
Newbie
Newbie
Posts: 7
Joined: October 10th, 2012, 8:38 am

Re: (NEWB) Unpacking Errors

Post by bizzzk »

Its formated in FAT32, should that be a problem? I can format it back to HF+ (MAC OS extended)

When I manually post-process the files from sickbeard there isnt a problem though. So I can't really tell whats the problem. Heres the results I get when manually processing them on Sickbeard (but I dont want to do that all the time...) http://pastebin.com/qnXjjbXD
bizzzk
Newbie
Newbie
Posts: 7
Joined: October 10th, 2012, 8:38 am

Re: (NEWB) Unpacking Errors

Post by bizzzk »

Formatted it to HF+ and now it works.

Any idea how it can work on FAT32 or exFAT?
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: (NEWB) Unpacking Errors

Post by shypike »

The problem is that the paths generated are too long for FAT32.
You'll have to reduce them drastically.
One way is to set the option "folder_max_length" in Config->Specials to something like 50.
SABnzbd will then trim folder names within paths (not the actual file names).
You may need to chose a smaller value if it still goes wrong.
bizzzk
Newbie
Newbie
Posts: 7
Joined: October 10th, 2012, 8:38 am

Re: (NEWB) Unpacking Errors

Post by bizzzk »

shypike wrote:The problem is that the paths generated are too long for FAT32.
You'll have to reduce them drastically.
One way is to set the option "folder_max_length" in Config->Specials to something like 50.
SABnzbd will then trim folder names within paths (not the actual file names).
You may need to chose a smaller value if it still goes wrong.

Alright I am going to try this out when I use my next external harddrive. What does the "folder_max_length" do to the quality of the shows?

By the way, if I copy over the added shows to another harddrive, do I have to download everything again or can I just "add show" on Sickbeard and show where the directory is for it to function normally?

And thanks for the heads up!
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: (NEWB) Unpacking Errors

Post by shypike »

Shiw quality has no relation eith folder names.
I don't know how to slove things from SickBeard.
In SABnzbd, you just click Retry in the history item of a failed item.
Post Reply