Every time SickBeard snatches a show SABnzbd shows an error

Get help with all aspects of SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
trueislander
Newbie
Newbie
Posts: 3
Joined: October 4th, 2012, 7:13 pm

Every time SickBeard snatches a show SABnzbd shows an error

Post by trueislander »

Invalid nzbmatrix credentials (invalid_login)

After I click retry it successfully starts the download, every-single-time. So my NZBmatrix credentials must be correct since it does work, but it sort of takes the "automatic" part out of the Sickbeard/SABnzbd marriage. The big issue is I travel often and rely on Plex Media Server to keep my fave shows available. I don't want to have to VPN into my server anytime a new show is snatched. It only does it w/ Sickbeard, if I click the "send to SAB" button beside a show in NZBmatrix it has no problem downloading the first try.
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Every time SickBeard snatches a show SABnzbd shows an er

Post by shypike »

The nzbmatrix API documentation is very clear that when you get "invalid credentials",
you're not supposed to retry.
If nzbmatrix sends this result for no good reason, then it's a nzbmatrix problem.
trueislander
Newbie
Newbie
Posts: 3
Joined: October 4th, 2012, 7:13 pm

Re: Every time SickBeard snatches a show SABnzbd shows an er

Post by trueislander »

What does it do if I hit retry? I mean, aside from actually working. Does it flag my NZBmatrix account or something along those lines?

So the only thing I could think of was to reset NZBmatrix's API and update across Sickbeard, SAB and Couchpotato. We'll see if that does anything when it snatches Fringe later tonight.
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Every time SickBeard snatches a show SABnzbd shows an er

Post by shypike »

I meant that SABnzbd will not automatically retry, which in will do when getting other error messages.
Of course, you're free to retry manually without ill effects.
nzbmatrix describes how automated access should respond to error messages
and SABnzbd follows those rules. One is: "invalid credentials" --> give up.
Unfortunately, nzbmatrix screws up itself when it refuses credentials one moment
and approves them minutes later. But that's something you should complain about to them.
trueislander
Newbie
Newbie
Posts: 3
Joined: October 4th, 2012, 7:13 pm

Re: Every time SickBeard snatches a show SABnzbd shows an er

Post by trueislander »

Just out of curiosity, which NZB search provider are you utilizing?
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: Every time SickBeard snatches a show SABnzbd shows an er

Post by shypike »

Whatever I can find stuff with.
Ftdworld, nzbmztrix, nzbs.org and just plain old binsearch.info.
Post Reply