Lost files but they've definatley been downloaded

[locoroco80s]

I just downloaded some files with set catregories. The catergories are set to move the files to an extrernal hard drive when completed (which I forgot about) and unfortunatley don't have my external HD connected.

I've checked through the downloads/complete and downloads/incomplete files and the files don't seem to be anywhere to be seen. However I know it's been downloaded as the amount of free space on my HD has decreased. I've tried having a look for some log files in the same downloads/ folder wihthout any luck.

Is there any way of being able to track down where these mystery files may be?

TIA!

[shypike]

Check the Config->Folders page, it should tell you where the "Download Folder" is.
It's usually a sub folder of "My Documents" called "Downloads\incomplete".
It should contain unprocessed downloaded files.

[locoroco80s]

I'm on a mac on Lepoard so it goes to Users/my username/downloads/complete. I've check that folder and the incomplete folder in the same location and it's in neither of them.

Any suggestions?

[shypike]

Which error message did you see in the History page?
Look in the logging for some clue as to what happened to the files (Config->Connections).
If you don't understand what it says, email it to bugs at sabnzbd.org

[locoroco80s]

Thanks for that. The log file said it failed to move the files as I had presumed. What had happened though was the files were still created but under Volumes/ folder of the mac OS. So I just opened a terminal and then went through the usual path to find files on the other HD ie. cd /Volumes/ etc

and then just used a move command to get the files back in to my ~/Movies folder.

Awesome thanks for everyones help!

[wesleyvisser85]

Hey!

I seem to be having the same problem. I'm using Mac OSX Tiger 10.4.11. I definately downloaded a large amount of files to my external HD, with the following locations:

Temporary Download Folder: /Volumes/Wesley Extern/Movies/incomplete/
Complete Download Folder: /Volumes/Wesley Extern/Movies/Movies/
Watched Folder: /Volumes/Wesley Extern/Movies/nzb/

I think because my external HD was not switched on yet, SABnzbd+ automatically created a new folder, somewhere on my local HD, because my local HD space decreased with a lot of Gigabytes... When I checked my folder setup in SABnzbd+, I saw the folders where changed into the following locations:


Temporary Download Folder: /Volumes/Wesley Extern 3/Movies/incomplete/
Complete Download Folder: /Volumes/Wesley Extern 3/Movies/Movies/
Watched Folder: /Volumes/Wesley Extern 3/Movies/nzb/

The folder was changed from 'Wesley Extern' to 'Wesley Extern 3', but I can't seem to find the downloaded files on my local HD. I saw you guys named Terminal to track these files. But I absolutely don't know how to use this. So my questions:

- Do I have to use Terminal to find these "lost" files on my local HD?
- How do I use Terminal to find these files. Could you please guide me a little bit?

Thanks in advance, looking forward to your replies!

Wesley

[interfacelift]

Wesley, it's possible you can do this through the Finder, and avoid using Terminal.

Double click your booted hard drive (usually Macintosh HD, or whatever you named it). Look for a folder called Volumes. Inside there should perhaps be your missing Wesley 3. Search through that, find your files, move them to appropriate places, and reset SABnzb to use a folder on a drive that you know is going to always be connected. When you've moved everything, delete that Volumes folder at the root level of your drive.

I also use external drives, and I'm considering using a script that will test if the external drive exists before moving any files to it. However, my shell scripting abilities are extremely weak, so I'm not really sure where to begin.

[rAf]

Hi,

maybe this post can help...

rAf

[locoroco80s]

hey no worries. Fairly easy to sort out.

Open terminal - I think you can find it by searching in spotlight.

When you open it, it'll be in the home directory ie User/Your Username

You need to get to the root of the HD so you can access the Volumes folder. So use 'cd' (change directory) to move through the file structure.

In terminal type cd ../      - this basically steps up a directory. type this again to go to the root /

Now use the ls command (just type ls and hit return/enter) this will list all the directories in the current folder your're in.

By this point you should be in the root and it should list all the directories including Volumes.

Now use cd to change dir into volumes. So you'd type cd Volumes and hit return. Use ls again to list all the directories until you reach the directory where the files are. For directory names with spaces you'll have to stick it in '' marks. Ie. cd 'This Volume' to change dir into a directory called This Volume.

Once you get to the right direcotry I'd jump back up one dir and use the mv command to copy the whole directory to a directory you can see through finder.

So if you have a directory called Movies whilst in the correct folder use this command to copy it to your desktop.

mv Movies ~/Desktop

All the typing in terminal is type senstive so remember this. The other thing to note is ~/ just refers to the directory of the currently login in user.

I really hope this helps even if it does sound complicated, it really isn't.If you get stuck just search google for some beginners guide to OS X terminal. Hopefully should explain it all.

[rAf]

Hint : To see the content of a hidden folder in Finder :

- just open Finder and press shift+command+g and type the path of your directory (~/.sabnzbd or /Volumes)
- or in Terminal type "open /Volumes"

Hope it helps

[wesleyvisser85]

Yeah!! Found them! Many many thanks. The total amount of those folders together was 18 GB. Thanks again!