500 Internal Server Error

Report & discuss bugs found in SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
BBulleT
Newbie
Newbie
Posts: 3
Joined: May 7th, 2012, 5:32 am

500 Internal Server Error

Post by BBulleT »

Dear people,

After i added my appi key tomy "Spotplanet" account, i cant open Sabnzbd.
I get the following error message:

--------------------------------------------------------------------------------------------
500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "cherrypy\_cprequest.pyo", line 626, in respond
File "cherrypy\_cprequest.pyo", line 98, in run
File "cherrypy\_cprequest.pyo", line 58, in __call__
File "cherrypy\lib\encoding.pyo", line 233, in gzip
File "cherrypy\lib\http.pyo", line 360, in elements
File "cherrypy\lib\http.pyo", line 188, in header_elements
File "cherrypy\lib\http.pyo", line 158, in from_str
File "cherrypy\lib\http.pyo", line 115, in parse
IndexError: pop from empty list
--------------------------------------------------------------------------------------------

I have deleted the install and removed the settings, but reinstalling does not fix the problem.

Version: 0.6.15
OS: Windows 7 64bit
Install-type: Windows installer
Firewall Software: None
Is the issue reproducible? Yes

Kind regards,

RJ
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: 500 Internal Server Error

Post by shypike »

It is probably a bug in the CherryPy library that we used,
but very probably caused by Spotnet sending junk to SABnzbd.
With so little info, there's nothing more I can tell.
But is this a external website sending things to your local SABnzbd?
BBulleT
Newbie
Newbie
Posts: 3
Joined: May 7th, 2012, 5:32 am

Re: 500 Internal Server Error

Post by BBulleT »

Spotplanet is a NZB database, the website is able to drop the nzb's in to Sabnzb if you provide them with your API. After i encountered the problem, i disabled this function in Spotplanet.

If it is a bug in CherryPy, is it possible for me to reset or reinstall?

Kind regards
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: 500 Internal Server Error

Post by shypike »

I think SpotPlanet sends garbage.
If you install SABnzbd 0.7.0Beta3 and set logging level to debug,
you can see the actual API calls sent to SABnzbd in the log file.
BBulleT
Newbie
Newbie
Posts: 3
Joined: May 7th, 2012, 5:32 am

Re: 500 Internal Server Error

Post by BBulleT »

Well i found the problem, thank you for the help you have given me "shypike".
The problem was within "NetNanny", its a parental control program i was testing for a client of mine.
Disabeling all the blocks did not help, after i closed the hole service down i was able to use Sabnzbd again.

Kind Regards,

RJ
Post Reply