Cannot get wizard to open - new install

[Baccus49]

Hi Group,

Update to original post.
I uninstalled and upgrade to SABnzbd-0.6.15-osx-leopard.dmg. Same result.

I'm doing a first time install using SABnzbd-0.6.14-osx-leopard(1).dmg
I get as far as the arrow in the menu bar, which produces this: 127.0.0.1:8080/sabnzbd. The page that opens is blank.

Any help would be appreciated.

Thanks

Baccus


Mac OS X 10.5.8
FireFox 11
Firewall is off
Tried running without addons disabled

[log]
2012-04-04 14:15:29,772::INFO::[SABnzbd:1200] Console logging for OSX App disabled
2012-04-04 14:15:29,778::INFO::[SABnzbd:1207] --------------------------------
2012-04-04 14:15:29,778::INFO::[SABnzbd:1208] SABnzbd.py-0.6.15 (rev=d06f957a0f05a8766822acaa6de1f6d1e9f279e0)
2012-04-04 14:15:29,779::INFO::[SABnzbd:1220] Platform = posix
2012-04-04 14:15:29,779::INFO::[SABnzbd:1221] Python-version = 2.6.3 (r263:75183, Oct 5 2009, 14:29:08)
[GCC 4.0.1 (Apple Computer, Inc. build 5250)]
2012-04-04 14:15:29,779::INFO::[SABnzbd:1222] Arguments = "/Applications/SABnzbd.app/Contents/Resources/SABnzbd.py"
2012-04-04 14:15:29,779::INFO::[SABnzbd:1226] [osx] IO priority setting
2012-04-04 14:15:29,785::INFO::[SABnzbd:1231] [osx] IO priority set to throttle for process scope
2012-04-04 14:15:29,785::INFO::[SABnzbd:1235] Read INI file /Users/Howard/Library/Application Support/SABnzbd/sabnzbd.ini
2012-04-04 14:15:29,788::INFO::[__init__:870] Loading data for bookmarks.sab from /Users/Howard/Library/Application Support/SABnzbd/admin/bookmarks.sab
2012-04-04 14:15:29,788::INFO::[__init__:870] Loading data for rss_data.sab from /Users/Howard/Library/Application Support/SABnzbd/admin/rss_data.sab
2012-04-04 14:15:29,789::INFO::[__init__:870] Loading data for totals9.sab from /Users/Howard/Library/Application Support/SABnzbd/admin/totals9.sab
2012-04-04 14:15:29,789::INFO::[__init__:873] /Users/Howard/Library/Application Support/SABnzbd/admin/totals9.sab missing, trying old cache
2012-04-04 14:15:29,789::INFO::[__init__:876] /Users/Howard/Library/Application Support/SABnzbd/cache/totals9.sab missing
2012-04-04 14:15:29,794::INFO::[postproc:89] Loading postproc queue
2012-04-04 14:15:29,794::INFO::[__init__:870] Loading data for postproc1.sab from /Users/Howard/Library/Application Support/SABnzbd/admin/postproc1.sab
2012-04-04 14:15:29,795::INFO::[__init__:870] Loading data for queue9.sab from /Users/Howard/Library/Application Support/SABnzbd/admin/queue9.sab
2012-04-04 14:15:29,795::INFO::[__init__:870] Loading data for watched_data.sab from /Users/Howard/Library/Application Support/SABnzbd/admin/watched_data.sab
2012-04-04 14:15:29,796::INFO::[downloader:194] Resuming
2012-04-04 14:15:29,797::INFO::[__init__:289] All processes started
2012-04-04 14:15:29,797::INFO::[SABnzbd:331] Web dir is /Applications/SABnzbd.app/Contents/Resources/interfaces/Plush
2012-04-04 14:15:29,802::INFO::[SABnzbd:454] _yenc module... found!
2012-04-04 14:15:29,803::INFO::[SABnzbd:462] par2 binary... found (/Applications/SABnzbd.app/Contents/Resources/osx/par2/par2-classic)
2012-04-04 14:15:29,803::INFO::[SABnzbd:470] unrar binary... found (/Applications/SABnzbd.app/Contents/Resources/osx/unrar/unrar)
2012-04-04 14:15:29,803::INFO::[SABnzbd:475] unzip binary... found (/usr/bin/unzip)
2012-04-04 14:15:29,803::INFO::[SABnzbd:481] nice binary... found (/usr/bin/nice)
2012-04-04 14:15:29,804::INFO::[SABnzbd:487] ionice binary... NOT found!
2012-04-04 14:15:29,804::INFO::[SABnzbd:490] pyOpenSSL... found (True)
2012-04-04 14:15:29,805::INFO::[SABnzbd:1402] Starting web-interface on 127.0.0.1:8080
2012-04-04 14:15:29,806::INFO::[_cplogging:55] [04/Apr/2012:14:15:29] ENGINE Bus STARTING
2012-04-04 14:15:29,808::INFO::[_cplogging:55] [04/Apr/2012:14:15:29] ENGINE Started monitor thread '_TimeoutMonitor'.
2012-04-04 14:15:30,010::INFO::[_cplogging:55] [04/Apr/2012:14:15:30] ENGINE Serving on 127.0.0.1:8080
2012-04-04 14:15:30,010::INFO::[_cplogging:55] [04/Apr/2012:14:15:30] ENGINE Bus STARTED
2012-04-04 14:15:30,012::INFO::[panic:243] Lauching browser with http://127.0.0.1:8080/sabnzbd
2012-04-04 14:15:30,299::INFO::[SABnzbd:1471] Starting SABnzbd.py-0.6.15
2012-04-04 14:15:30,302::INFO::[dirscanner:263] Dirscanner starting up
2012-04-04 14:15:30,303::INFO::[urlgrabber:75] URLGrabber starting up
2012-04-04 14:15:38,116::INFO::[panic:243] Lauching browser with http://127.0.0.1:8080/sabnzbd

[shypike]

What happens if you use Safari?

[Baccus49]

Basically the same thing. It says it I can't access the localhost.

I did solve the problem, sort of. I randomly picked a slightly earlier version: SABnzbd-0.6.8-osx-leopard.dmg. <--- THIS ONE WORKED. Could be that some other versions too. I did not test them all. But it does not explain why I am having this problem with the newer versions. I don't see a lot of posting on this issue, so I'm guessing it's not a wide spread issue. Any thoughts?

[shypike]

There seem to be some OSX systems that cannot resolve the "localhost" addresss.
What happens when you open a Terminal windows (Applications->Utilities) and type:
ping localhost

[Baccus49]

I can ping localhost.
31 packets transmitted, 31 packets received, 0% packet loss
round-trip min/avg/max/stddev = 0.045/0.059/0.151/0.018 ms

[shypike]

Can you try the 0.7.0Beta2 release?
See Announcement board.

[Baccus49]

0.7.0Beta2 release does not work for me.

[shypike]

What usually helps is to check the file /etc/hosts
It should have an entry like this:

Code: Select all

127.0.0.1  localhost

It's a system text file.

[Baccus49]

I have that in localhost. The problem is with the newer versions
This one works for me. But the newer versions do not.
SABnzbd 0.6.8:
https://localhost:9090/sabnzbd/

My localhost:
##
# Host Database
#
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
##
127.0.0.1 localhost
255.255.255.255 broadcasthost

::1 localhost
fe80::1%lo0 localhost

[shypike]

Make sure SABnzbd is not running.
Open a Terminal window (Applications->Utilities) and type
/Applications/SABnzbd.app/Content/MacOS/SABnzbd -s 127.0.0.1:8080
This should start it up.
Finish the Wizard, stop SABnzbd and start it the normal way.

[Baccus49]

A fresh install of 6.15 gets as far as the arrow in the menu bar.

Killed SABnzbd using the activity monitor

Ran your code two ways; got this:
Howard:~ Howard$ ~/Applications/SABnzbd.app/Content/MacOS/SABnzbd -s 127.0.0.1:8080
-bash: /Users/Howard/Applications/SABnzbd.app/Content/MacOS/SABnzbd: No such file or directory

Howard:~ Howard$ /Applications/SABnzbd.app/Content/MacOS/SABnzbd -s 127.0.0.1:8080
-bash: /Applications/SABnzbd.app/Content/MacOS/SABnzbd: No such file or directory

Howard:~ Howard$

Strangely when I open the Sabnzbd package with the finder, I can see the file under Contents. If I run from there, I get an arrow in the menu which beach balls.

Tried the Troubleshooting options by the arrow in the menu bar. No Wizard, just an new blank tab.

[shypike]

Do you have the down arrow in the OSX topmenu?
If so, use the troubleshoot entry in the pulldown menu to pick "Restart 127.0.0.1:8080".

[Baccus49]

Yes, I have the down arrow with version 6.15. Unfortunately, I already did that. See my last reply. I just get a new blank tab. No wizard. As I said earlier, 6.8 installed perfectly. So it is something with my system and 6.15 (as well as 6.14). I have not tried anything from updates 6.9 to 6.13, so I don't know with which update the the problem starts.

[shypike]

If you had SABnzbd installed on your sytem before, you won't get a Wizard.
The alternative is to stop SABnzbd and remove all files from
/Users/YOURNAME/Library/Application Support/SABnzbd
After that SABnzbd shoul understand that it must show the Wizard.
You may want to save sabnzbd.ini from that same folder.

[Baccus49]

I'm sorry to report I tried that already. Did a clean install -- first removed the old application and the folder /Users/YOURNAME/Library/Application Support/SABnzbd. Installed 6.15. Just get the arrow and the blank screen. Then tried an install over the existing application, same result, arrow and blank screen.

I am using FireFox 11.0 with OS X 10.5.8. I also tried installing it with all addons disabled. That did not work either.

I originally did not have SABnzbd installed. My first attempt was the latest version 6.15, which never got to the wizard. Afterwards, by pure chance, I found that an earlier version, 6.8 did work.