500 Internal Server Error in wizzard step 4

Report & discuss bugs found in SABnzbd
Forum rules
Help us help you:
  • Are you using the latest stable version of SABnzbd? Downloads page.
  • Tell us what system you run SABnzbd on.
  • Adhere to the forum rules.
  • Do you experience problems during downloading?
    Check your connection in Status and Interface settings window.
    Use Test Server in Config > Servers.
    We will probably ask you to do a test using only basic settings.
  • Do you experience problems during repair or unpacking?
    Enable +Debug logging in the Status and Interface settings window and share the relevant parts of the log here using [ code ] sections.
Post Reply
Intimo
Newbie
Newbie
Posts: 1
Joined: March 1st, 2012, 1:24 pm

500 Internal Server Error in wizzard step 4

Post by Intimo »

Hello,
I keep getting this error when trying to finish the wizzard.

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Traceback (most recent call last):
File "/opt/sybhttpd/localhost.drives/SATA_DISK/Apps/SABnzbd/cherrypy/_cprequest.py", line 618, in respond
cherrypy.response.body = self.handler()
File "/opt/sybhttpd/localhost.drives/SATA_DISK/Apps/SABnzbd/cherrypy/_cpdispatch.py", line 25, in __call__
return self.callable(*self.args, **self.kwargs)
File "/opt/sybhttpd/localhost.drives/SATA_DISK/Apps/SABnzbd/sabnzbd/wizard.py", line 200, in four
info['access_url'], info['urls'] = self.get_access_info()
File "/opt/sybhttpd/localhost.drives/SATA_DISK/Apps/SABnzbd/sabnzbd/wizard.py", line 218, in get_access_info
addresses = socket.getaddrinfo(host, None)
gaierror: [Errno -2] Name or service not known

Anyone knows how to solve this?
User avatar
shypike
Administrator
Administrator
Posts: 19773
Joined: January 18th, 2008, 12:49 pm

Re: 500 Internal Server Error in wizzard step 4

Post by shypike »

Which version of SABnzbd are you using?
What kind of package?
It's very likely that your system doesn't know it's own IP address
or refuses to resolve its own name into an IP.
Post Reply