Mac problems: cannot create directory and admin errors

[wahnamhong]

Dear all,

I am a happy sabnzbd user overall, but I have been experiencing two problems recently. I have a Macbook and am running the latest (leopard) version of sabnzbd.

Problem 1: this keeps popping up on and off. I try to direct my incomplete and complete folders to an external disk. I use: /Volumes/share/xx as the designated folders. (where 'share' is the external disk)

However, while it has occasionally worked flawless, there have also been times (now for example) when sabnzbd 'cannot create these directories'. Even though these have already been created on my external drive. Any one any tips?

Problem 2: this may be related to problem 1, but my most recent downloads failed because of 'download aborted due to admin errors'. Any one have an idea?

Thanks for all the help, I appreciate it.

[shypike]

We recommend putting temporary files on an external disk.
For some reason OSses seem to have trouble making them permanently available.
(Could be caused by the external disk falling into standby and taking its time to wake up.)
SABnzbd is more forgiving regarding the "complete" folder, in the sense that it
gives you a change to retry post-processing. However, the temporary download
folder should always be available.
Did you also put the "admin" folder on the external drive? That's even less recommended...

[wahnamhong]

Thanks shypike,

No, the admin folder is on my c drive. The dowload aborted due to admin errors has never been shown before on my system, even though I had already experienced problems in designating the target drive.

As for the target drive, I have just tried opening the external drive in OS, playing a movie, making sure it is not in standby mode. And then changing the path in sabnzbd to direct complete files onto the external drive.

However, without luck. It now indicates my complete folder is full, in that there is no more space left (0.0 gb).

My incomplete map has been put on my c drive, as indicated by the amount of space in gb remaining.

It is possible to work around this, by copying files from my c drive to my external drive, but it is inconvenient. And, right now, I am not even able to download as for the admin errors.

Thanks for any suggestions.

[shypike]

Please, list the full admin error messages.
The "complete" folder isn't actually checked for its empty space, it's an indication.

[wahnamhong]

These are some of the errors I have found in my log.

OSError: [Errno 60] Operation timed out: '/Volumes/share/nzb'
2012-01-22 07:35:19,263::ERROR::[__init__:759] Probleem met tempfile.mkstemp
2012-01-22 07:35:19,263::INFO::[__init__:760] Traceback:
Traceback (most recent call last):
File "sabnzbd/__init__.pyc", line 752, in get_new_id
File "os.pyc", line 150, in makedirs
File "os.pyc", line 150, in makedirs
File "os.pyc", line 150, in makedirs
File "os.pyc", line 157, in makedirs


2012-01-22 08:59:58,719::INFO::[__init__:829] /Volumes/share/nzb/incomplete/Lutheria - Easy A - DVD5.part005.rar/__ADMIN__/SABnzbd_nzf_WkWzpw removed
2012-01-22 08:59:58,733::INFO::[misc:1171] Cannot remove folder /Volumes/share/nzb/incomplete/Lutheria - Easy A - DVD5.part005.rar/__ADMIN__
2012-01-22 08:59:58,742::INFO::[misc:1171] Cannot remove folder /Volumes/share/nzb/incomplete/Lutheria - Easy A - DVD5.part005.rar/__ADMIN__
2012-01-22 08:59:58,746::INFO::[postproc:83] Saving postproc queue

2012-01-22 08:59:59,113::INFO::[postproc:83] Saving postproc queue
2012-01-22 08:59:59,113::INFO::[downloader:229] Post-processing finished, resuming download
2012-01-22 08:59:59,114::INFO::[__init__:840] Saving data for postproc1.sab in /Users/wahnamhong/Library/Application Support/SABnzbd/admin/postproc1.sab
2012-01-22 08:59:59,169::ERROR::[postproc:447] Nabewerking van TUCKERDALE_EVIL_NLPALDVD5 mislukt (Download aborted due to admin errros)

And, in console:

29-01-12 11:12:03 com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
29-01-12 11:12:03 com.apple.launchd[1] (com.apple.SystemStarter) Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
29-01-12 11:12:08 com.apple.UserEventAgent-Aqua[107] dontAutoLoad = EMPTY!
29-01-12 11:12:17 [0x0-0x9009].com.skype.skype[118] WirelessAttach: IOServiceOpen error: e00002c7
29-01-12 11:17:17 [0x0-0x84084].org.sabnzbd.team[898] INFO:root:Console logging for OSX App disabled
29-01-12 11:17:17 [0x0-0x84084].org.sabnzbd.team[898] 2012-01-29 11:17:17,777::INFO::[SABnzbd:1200] Console logging for OSX App disabled

[shypike]

It looks like you have incorrect permissions on /Volumes/share.
Also we don't recommend locating the temporary download folder on an external drive.

[wahnamhong]

Is this something I need to change within my OS? Or within sabnzbd? If so, how?

EDIT: I will first try to check my OS, and firmware of my drive.

[shypike]

The temporary downloadfolder is set in SABnzbd in Config->folders.
Permissions can be checked with the Finder.