sabnzbd interface not accessible through firefox

[wahnamhong]

Hi all,

After upgrading to the most recent update of SABNZBD+ I am no longer able to access the interface through Firefox on my Mac. SAB is running, as I can see the arrow on the top of my screen. However, I cannot connect through localhost or through nzbdstatus (the firefox add-on I used before).

I have already:

restarted my Mac
deleted and re-installed SABNZBD
tried different ports (8080 and 9090)
cleared my history and cache

I have searched the forum database but haven't found the answer yet. Hope somebody has some pointers on how to tackle this problem!

[shypike]

That's the old ambiguous localhost problem.
Try http://127.0.0.1:8080/sabnzbd or http://[::1]:8080/sabnzbd
One of them should work.
We'll have a work-around for this in the next release.

[wahnamhong]

Thank you for your reply. Unfortunately, neither of them works. Do you have another adress or alternative solution?

[shypike]

Do you know the IP address of your system. It's usually something like this 192.168.1.3
Then use http://192.168.1.3:8080/sabnzbd
BTW: did you try the SABnzbd entry in the top menu bar? It's a down arrow. This should get you to the web UI too.

[wahnamhong]

Nope, neither works. If I use my ip adress - derived from whatismyip.com - the server takes too long to respond. And, clicking the down arrow does not work either, this was usually my default choice in getting to the interface.

I am also using adblock plus as addon in firefox, but even after disabling this I still cannot access sabnzbd.

Thanks for thinking along by the way.

[shypike]

If I use my ip adress - derived from whatismyip.com

That IP is exactly the one NOT to use.
You should use the INTERNAL IP address as assigned by your router.

Try it this way.
Stop SABnzbd.
Open a Terminal (Applications->Utilities) and type:
/Applications/SABnzbd.app/Content/MacOS/SABnzbd -s 127.0.0.1:8080 --console

See what that brings. Also look for error messages in the Terminal window.

[wahnamhong]

Thanks for the pointers.

This is what my macbook brings up after I typed your text:

-bash: /Applications/SABnzbd.app/Content/MacOS/SABnzbd: No such file or directory

However, this must be because of language (my OS is in Dutch). So I typed:

/Programma's/SABnzbd.app/Contents/MacOS/SABnzbd -s 127.0.0.1:8080 --console

However, after entering this there is no outcome in Terminal.

[shypike]

If /Applications/SABnzbd.app/Contents/MacOS/SABnzbd doesn't give a result
then you did not install it in the normal way (or made a typo).
Use the Finder to find out where you did install it.

[ReneM]

I have the same problem

MAC OS X 10.5.8

Downloaded SABnzb DMG (os x version)
Copied new version over old version

Now SABnzb will not start
No arrow on top of my screen
SABnzb will not start in Firefox

I deleted new version from my MAC
downloaded new version again and installed it again. Still no startup

I am running out of optios. any ideas?

Thanks,

Rene

[shypike]

You probably downloaded the wrong DMG.
Make sure you have this one: SABnzbd-0.6.14-osx-leopard.dmg

[ReneM]

It is working! I indeed downloaded the wrong version :-( Sometimes the solution can be very simple!!

Thank you very much!

Rene

[wahnamhong]

Still no solution for my problem, even after downloading the other leopard version (and removing the old one).

Any other suggestions?

[shypike]

If this fails, you're still installing it wrong.

Stop SABnzbd.
Open a Terminal (Applications->Utilities) and type:
/Applications/SABnzbd.app/Content/MacOS/SABnzbd -s 127.0.0.1:8080 --console

[wahnamhong]

This is what I have just done. In finder, if I go to the contents of sabnzbd and click on sabnzbd, the response is (in terminal):

Last login: Sat Jan 21 12:31:11 on console
/Applications/SABnzbd.app/Contents/MacOS/SABnzbd ; exit;
MacBook-Pro-van-ravien-sewtahal:~ wahnamhong$ /Applications/SABnzbd.app/Contents/MacOS/SABnzbd ; exit;
INFO:root:Console logging for OSX App disabled
2012-01-21 12:32:08,243::INFO::[SABnzbd:1200] Console logging for OSX App disabled

There is another file, called python. If I click this I get:

Last login: Sat Jan 21 12:32:05 on ttys000
MacBook-Pro-van-ravien-sewtahal:~ wahnamhong$ /Applications/SABnzbd.app/Contents/MacOS/python ; exit;
Could not find platform independent libraries <prefix>
Could not find platform dependent libraries <exec_prefix>
Consider setting $PYTHONHOME to <prefix>[:<exec_prefix>]
'import site' failed; use -v for traceback
ActivePython 2.6.3.7 (ActiveState Software Inc.) based on
Python 2.6.3 (r263:75183, Oct 5 2009, 14:29:08)
[GCC 4.0.1 (Apple Computer, Inc. build 5250)] on darwin
Type "help", "copyright", "credits" or "license" for more information.
>>>

Does this help you in getting a solution for my problem?

[shypike]

You still need to add --console and remove the exit command.
Only in this way you will see any useful error messages.