Files going AWOL after download was successful

[Quyxat]

Hi,

I am running Sabnzbd on my Synology DS 212+. The downloads and post processing works fine with couch potato. However it looks like Sabnzbd isn't cooperating with Sickbeard very well since the finished and unpacked downloads disappear into the great data nirvana. Despite Sabnzbd telling me the destination folder the file isn't there (and in no other folder for that matter, I have looked everywhere..."incomplete", "complete"...). I have also disabled post processing of Sickbeard to be sure it doesn't interfer with Sabnzbd.

Also I have a 2nd issue. I get the error message: "WARNING: Authentication missing, please enter username/password from Config->General into your 3rd party program:", I have changed all passwords to match those of Sabnzbd, still not disappearing. I have a Mac and PCs on my home network but couldn't identify the culprit.

Any hints?

Many thanks,
Quyxat

[shypike]

The OS is telling that it is succesfully storing the files.
If that doesn't happen, there isn't very much we can do about this,
You'll have to find a path that does work.

Some utility is trying to contact SABnzbd.
Some "security" suites insist on talking to anything looking like a local website.
If you cannot find the cause, you can disable the warning.
See here: http://wiki.sabnzbd.org/configure-special

[Quyxat]

Thanks a lot for the fast response For the first question, the weird thing is that it works if I re-download, then the file is in the destination folder (for TV stuff). Will mess around with it a little bit more.

And thank you for the link, will disable the message as I can't seem to narrow down on the root cause.

[shypike]

Is the destination drive an externally attached one?
Should this drive be off-line at the time SABnzbd needs is, the OS will happily write to
local storage and mask that storage once the drive is back on-line.

[Quyxat]

Hi,

No the drive is internal (in the Diskstation) and since it is the same drive where incomplete files are being stored it shouldn't be sleeping.

I have found some of the files meanwhile. Turns out that either software (Sabnzbd or SB) categorized them as movies... Will consider a fresh install of both of them, since I am now worried that all my noobie changes in the options are making it harder to troubleshoot.

Thanks,
Quyxat

[shypike]

Note that for both programs software and settings are separate items.
Re-installing only affect the software, not the settings.
In the case of SABnzbd you would have to select "remove settings" in the uninstaller.