Installation Help on OSX Lion 10.7.2

[ukefc]

I downloaded and installed sabnzdb a couple of days ago and it was working OK. Today I tried to use it again but it gave me a webpage saying it could not connect. Nothing I tried would get it working again. So I deleted the installation and re-downloaded the application. After I drag the app to my app folder and then double-click it, it asks me if I trust it, I say yes, but then the dialogue box disappears and nothing else happens. I can see sabnzdb in the activity monitor as a process, but apart from that there is no visibility of it at all.

Can you help?

Thanks,

[shypike]

There should be an icon in the top menu bar (yellow down arrow).

[ukefc]

Hi thanks. I can see that arrow but none of the options in the list open the web interface.IE I cant get to the configuration options.

[shypike]

OK, so SABnzbd is running.
Try these two addresses:
http://127.0.0.1:8080/sabnzbd
http://[::1]:8080/sabnzbd

If that fails, then stop SABnzbd.
Open a Terminal (from Applications->Utilities) and type:
rm "Library/Application Support/SABnzbd/sabnzbd.ini"

This will remove all your settings
and will run the Setup wizard the next time you start SABnzbd.

(yes, we're looking at a better way for recovery in situations like this...)

[ukefc]

Thanks. The terminal option sorted it for me.

[sharpspoon]

I hope this thread gets a good bump, but I'm having the same problem that ukefc had. I downloaded to newest version of SAB, emptied my queue, and when I try to open up the SABnzbd+ nothing happens. I'll download an .nzb and double click it, it'll confirm with me that I want to open it and then nothing happens. Not even the icon on the top that let's me know it's working. I tried the terminal and when I reopened the SAB it was the same thing. I've deleted and reinstalled over and over again. Kind of at a loss. Any suggestions?

[shypike]

Make sure you have release 0.6.14.
Then open a Terminal and type:
/Applications/SABnzbd.app/Contents/MacOS/SABnzbd --console

If there are startup problems, you should see some error messages.

[sharpspoon]

I definitely have the most recent version. After inputing that into a Terminal it said that it was a unknown required load command. I just copied and pasted what you asked me. But whenever I did that a pop up from my computer told that that SABnzbd quit unexpectedly. This would happen even when the program wasn't running.

[shypike]

Do you see any output from SABnzbd in the Terminal window?
Did you use the SABnzbd-0.6.14-osx.dmg file?
(You should not be using SABnzbd-0.6.14-osx-leopard.dmg)

[sharpspoon]

Other than the unknown required load command and my computer saying that SAB quit unexpectedly there were no other changes or output that I could see. And yes, I am using, or attempting to use, the osx.dmg file and not the osx-leopard.

I'm sorry to be such a bother, it's just that everything was working fine until I downloaded the new version the other night.

[shypike]

Does it help to install the older version again?
They're all still available on Sourceforge.net.
http://sourceforge.net/projects/sabnzbd ... bnzbdplus/

[sharpspoon]

Fantastic. I downloaded the older version that I had, and that did the trick. Now that I know that I can access older versions I'll probably try to figure out what happened and possibly get the newer version eventually. Thank you for all your help. I really appreciate it.

[fdetek]

I'm having the same issues. I keep getting unable to connect errors trying both localhost:8080 and 0.0.0.0:8080 . I tried the previous versions to no avail. I've also uninstalled multiple times removed the SAB App Support folder as well as the ini files.

When I ran /Applications/SABnzbd.app/Contents/MacOS/SABnzbd --console in terminal I'm getting these errors:

ERROR:root:Failed to start web-interface:
Traceback (most recent call last):
File "/Applications/SABnzbd.app/Contents/Resources/SABnzbd.py", line 1408, in main
File "cherrypy/process/servers.pyc", line 228, in check_port
gaierror: [Errno 8] nodename nor servname provided, or not known
ERROR:root:Failed to start web-interface : [Errno 8] nodename nor servname provided, or not known

I'm new at this so I have no idea what that means.

[shypike]

It's very likely that your system has lost the definition of "localhost".
Try 127.0.0.1:8080 instead.

[fdetek]

Nada. Still the unable to connect message.